Eastman Credit Union is seeking a Mortgage Business Development Associate for our Tri-Cities market. The Mortgage Business Development Associate supports the mortgage business development relationship manager in efforts to identify, develop, and maintain a quality network of business relationships that serves as a referral source for new mortgage lending opportunities, including 1-4 family investment properties and encourages members to use ECU as their primary financial institution.

Other essential duties and responsibilities include:

• Follow up and follow through with referrals generated by mortgage business development relationship manager (MBDRM)
• Assist MBDRM with application and submission of mortgage files
• Assist MBDRM with business development activities such as seminars, sales meetings, and professional organization meetings
• Continuous training and knowledge surrounding ECU’s specialty products such as:
  • Develop and maintain corporate ECU Relocation Rewards relationship
  • Educate and continually develop ECU’s Choice Professional Program, ECU’s construction loan products and government loans
• Responsible for ensuring extraordinary experience for members and business partners through excellent communication, responsiveness, follow-up and follow-through
• General knowledge of ECU’s non-mortgage products (consumer loans, deposits, ECU asset management, business lending, etc.)
• Interview prospective borrowers, determine borrowers’ financial goals, and present appropriate ECU product options
• Discuss loan pricing and lock options
• Gather application data
• Assist Relationship Manager and processor with additional application tasks as needed
• Originate mortgage loans
• Ensure all parties are kept apprised of loan status
• Work with Manager - Mortgage Business Development to resolve loan closing roadblocks
• Manage loan pipeline to insure timely loan processing and closing
• Coordinate with regional team members to assess workload needs
• Assist team members in other regions as needed
• Plan, organize and participate in ECU home buying, home selling and construction seminars
• Utilize ECU issued cell phone to provide excellent service to ECU members, non-members, realtors and other individuals.
• Security and Safety
  • Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
  • Maintain strict confidentiality toward ECU corporate information and assets
  • Be aware of surroundings at events and ensure self-safety
• Maintain working knowledge of mortgage regulatory compliance. Including but not limited to:
  • Regulation Z –
    • High - Cost Mortgages
    • Higher Priced Mortgages
    • Periodic Statement Requirements
    • Adjustable-rate Disclosures and Requirements
    • Ability to Repay o Right of Rescission
  • Home Mortgage Disclosure Act (HMDA)
  • Regulation X
    • Timely Escrow Payments and Treatment of Escrow Balances o Error Resolution Procedures
    • Requests for Information
    • Force Placed Insurance
    • Homeownership Counseling
  • Regulation B – Equal Credit Opportunity Act
    • Adverse Action
    • Appraisal Delivery
  • Qualified Mortgages
  • TILA RESPA
  • Fair Credit Reporting Act/FACTA
  • Equal Credit Opportunity Act
  • Right to Financial Privacy Act
  • Flood Insurance Notification
• Other duties as assigned

Required Skills

Required Experience

Bachelor's degree (B. A.) from four-year college or university; or one year related experience and/or training; or equivalent combination of education and experience. Demonstrated success in business development and meeting production goals. Demonstrated ability to establish network of referral business.