Job Description

JOB DESCRIPTION

TITLE: Assistant Manager – Financial Aid Counselors                                                   

DEPARTMENT: Financial Aid

REPORTS TO: Manager – Financial Aid Counselors                        

STATUS: Exempt                                                   

NUMBER OF EMPLOYEES SUPERVISED: 8

LOCATION: Hollywood, CA

PRIMARY AREAS OF RESPONSIBILITY:

§  Assist FA management in overseeing Counselor team responsible for assisting students completing FAFSA and federal loan applications in all academic years.

§  Assist FA management in overseeing Counselor team whose objective is to counsel Financial Aid for all active students.

§  Maintain the FA roster of students and provide regular updates to FA management.

§  Address student complaints and resolve accordingly.

§  Assist in the annual audit process.

§  Conduct regular individual update meetings with each Counselor and their respective admissions representatives.

§  Run weekly CampusVue activity reports showing contacts made to students.

§  Maintain and update all verbiage in the documents used in the FA process.

§  Provide Open House support as necessary.

§  Attend annual conferences for updates on federal/state rules and regulations.

§  Manage and approve timesheets

§  Assist Manager with performance reviews

MINIMUM REQUIRED EXPERIENCE AND QUALIFICATIONS:

·        2 years of experience working in financial aid.

·        Bachelors Degree from an accredited institution is highly recommend but not required.

·        Strong working knowledge of USDOE rules and regulations.

·        Experience working in CampusVue database.

·        Knowledge of Microsoft Word, Excel, and PowerPoint (or Mac equivalent).

·        Self-motivated and able to balance multiple tasks simultaneously among changing priorities and deadlines.

·        Excellent verbal and written communications skills.

·        Ability to effectively and positively communicate with a customer-service oriented attitude.

·        Professional, upbeat, social and dependable

·        Creative problem solver who works well in a team environment

·        Applicant must not currently be or have been in default on student loans

Company Description

The Los Angeles Film School is a creative, media arts college, offering accredited Bachelor of Science degrees in Animation & VFX, Entertainment Business and Graphic Design, and Associate of Science degrees in Audio Production, Music Production and Film. Located in the center of Hollywood, California, the college’s campus is comprised of 4 buildings, including the historic RCA building and Ivar Theatre, and boasts industry-standard sound stages, labs, dubbing stages, studios, a green screen and theatres, including a THX®-certified, RealD 3D®, 340-seat Main Theatre. The Los Angeles Film School’s hands-on programs are taught by award-winning industry professionals using industry-standard gear. For more info on degree programs call 323-860-0789 or visit www.lafilm.edu.