Lot Attendant / Customer Service Representative (Seasonal)

Rhode Island Fast Ferry

Lot Attendant / Customer Service Representative (Seasonal)

North Kingstown, RI
Full Time
Paid
  • Responsibilities

    Lot Attendant / Customer Service Representative (Seasonal)

    Location: 1347 Roger Williams Way, North Kingstown, RI
    Company: Rhode Island Fast Ferry
    Compensation: Competitive hourly wage (DOE)

    About Us

    Rhode Island Fast Ferry operates high-speed ferry service between Rhode Island and Martha's Vineyard, along with scenic lighthouse cruises on Narragansett Bay.

    We're a close-knit, high-energy team that takes pride in delivering a great customer experience from the moment passengers arrive to when they return. Our shoreside team plays a key role in keeping operations running smoothly.

    The Role

    Rhode Island Fast Ferry is seeking Lot Attendants / Customer Service Representatives for our summer season (May - October). These are full-time, seasonal positions based at our North Kingstown terminal.

    This is a great opportunity for high school and college students, or anyone looking for an active, outdoor role. As a Lot Attendant, you'll be one of the first and last points of contact for our customers—helping create a smooth and positive experience.

    What You'll Do

    • Greet customers and assist with parking and directions
    • Collect parking fees and handle cash/credit transactions
    • Provide friendly, helpful customer service and answer questions
    • Assist with traffic flow and lot organization during busy periods
    • Help maintain cleanliness and organization of parking areas and grounds
    • Support general operations and other team needs as required

    What We're Looking For

    • Friendly, outgoing personality with strong communication skills
    • Positive attitude and strong work ethic
    • Ability to work outdoors in a fast-paced environment
    • Comfortable interacting with customers and handling transactions
    • Reliable, self-motivated, and team-oriented
    • Previous customer service or cash handling experience (preferred)

    Why Join Us

    • Great summer job in an active, outdoor environment
    • Be part of a tight-knit, energetic team
    • Build customer service and communication skills
    • Opportunity for returning seasonal employment