Job Description
This position handles planning and executing shipments of multiple ingredients in a timely manner and supports the general back-office functions relating to the merchandising of North America Grain & Oilseeds Ingredients. This position will include servicing and maintaining customers to obtain documents, screen calls for the merchandising department and other customer service issues that require discretion.
Primary Responsibilities/Essential Functions
Process orders from customers and coordinate request with LDC warehouse and/or scale house.
Prepare and organize paperwork as required for shipments.
Assist with setting up carriers and maintaining documents and certificates.
Coordinate quality requirements from customers to the lab and operations teams.
Process ticket applications for multiple products, process invoices daily, freight matching, and filing.
Send past due statements and make collections calls regarding past due invoices.
Assist with weekly and monthly reporting to communicate performance of customers against contracts.
Maintain COI and kosher documents.
Utilize multiple systems to maintain carrier and freight information to assist with the coordinating of logistics for multiple products for inbound and outbound shipments.
Assist with setting up new customers and sending commercial ready food grade documents.
Maintain daily communication, supports logistical services, and assists with accounting issues with suppliers and customers.
Work with sales, lab, and logistics teams to provide the best customer service possible.
Develop competence in LDC products’ markets and varying qualities.
Additional Responsibilities
Cross-train on other roles in the office.
Assist in merchandising product.
Perform other duties as assigned.
Occasional weekend work.
Company Conformance Statements
In the performance of their respective tasks and duties, all employees are expected to conform to the following:
Qualifications
An associate degree is required, preferably in a Science or Logistics discipline.
Or 3+ years of experience working in a lab, logistics, or warehouse.
Experience
The following is the basic qualification: Experience in an office environment.
The following is the preferred qualifications: Lab, Logistics or Food Grade Warehouse experience.
Knowledge/Skills/Abilities (including any physical demands)
The following are required:
Additional Information
Equipment Used
Working Conditions
Decision Making/Accountability
What We Offer
We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.
- Comprehensive benefits program including medical, dental and vision care coverage, flexible spending account plans, employee assistance program, life insurance and disability coverage
- 401k with Company Match
- Family Friendly Benefits including childbirth and parental leave, fertility and family building benefits
- Paid Time Off (PTO) and Paid Holidays
- Hybrid work available (not applicable to all roles)
Diversity & Inclusion
LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.
LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.
Equal employment opportunity (EEO)
Louis Dreyfus Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.”
Sustainability
Sustainable value is at the heart of our purpose as a company.
We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us