Summary: Assists both Front-of-the-House and Back-of-the-House staff by delivering food items to guests’ tables in a timely manner.
Essential Duties & Responsibilities:
Maintains high knowledge regarding company’s products, availability, specials, services offered, current & upcoming events, etc; effectively communicates such to guests
Serves as food quality inspector to ensure final product preparations align with company standards before delivering items to guests
Delivers food items in a timely manner to ensure optimum food temperature when it reaches the guests
Greets guests when approaching table and matches food items with the correct guests
Communicates any relevant messages to servers and/or bartenders regarding guests’ requests/needs
Sets up and breaks down work station in accordance to department procedures and standards
Maintains adequate par levels of condiments, garnishes and other related items. Preps condiments as needed
Ensures work station is organized and clean at all times
Review each receipt to ensure order has been prepared accurately and to restaurant and guest satisfaction
Garnish and prepare dishes according to quality control guidelines
Completes all opening, running and closing duties as assigned
Assists in training new employees within the department in accordance with company standards
Assists BOH in the role of Builder and/or Expo with ticket order fulfillment
Communicates effectively with management and co-workers
Follows proper lifting and carrying techniques
Other duties in connection with organizational effectiveness as assigned by above supervisory staff