Job Description

CUSTOMER SERVICE REPRESENTATIVE

LUIBELLE BOUTIQUE IS AN EXCLUSIVE CHILDRENSWEAR WEB-SHOPPE THAT HAS A LARGE AND RAPIDLY INCREASING CUSTOMER BASE THROUGHOUT THE US. EMPLOYEES AT LUIBELLE CAN EXPECT A VARIETY OF BENEFITS FROM WORKING IN A VIBRANT AND FRIENDLY ENVIRONMENT, OBTAINING EXPERIENCE IN MULTIPLE ASPECTS OF THE BUSINESS, AND POTENTIAL FUTURE GROWTH OPPORTUNITIES. TO KEEP UP WITH OUR GROWTH WE ARE EXPANDING OUR TEAM AND LOOKING FOR SOMEONE TO JOIN AS A CUSTOMER SERVICE REPRESENTATIVE

WE ARE LOOKING FOR AN ENTHUSIASTIC INDIVIDUAL WITH EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS, WHO CAN LISTEN TO CUSTOMER SERVICE ISSUES AND THEN OFFER THE BEST-FIT SOLUTION TO EACH PROBLEM. THE IDEAL CANDIDATE FOR THIS ROLE WILL DEVELOP A STRONG COMMAND OF THE COMPANY’S CUSTOMER SERVICE POLICIES AND BE WELL-TRAINED IN PRODUCT KNOWLEDGE THAT CAN BE CRITICAL FOR OFFERING QUICK AND ACCURATE ASSISTANCE TO CUSTOMERS.

Responsibilities Include:

• Answering incoming phone calls from customers and answering product questions + Order entry.

• Help customers through email and supplier channels.

• May perform miscellaneous tasks/projects as directed by the manager.

Required Skills and Qualifications:

• Excellent telephone and interpersonal skills are a must.

• The ideal candidate will be process-driven and customer-focused, with a “can-do” attitude that is demonstrated every day

• Must be comfortable using a computer and CRM systems at a fast pace

Job Type: Full-time

Pay: $13.00 - $16.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 2 years (Required)

Work Location:

• One location

Work Remotely:

• No