Operations Associate Lula's Garden - Los Angeles, CA 90025 $14 an hour Description: Our rapidly growing business is in immediate need of an OPERATIONS ASSOCIATE to provide support, customer service and perform in a variety of day-to-day administrative disciplines. We are looking for highly energetic, outgoing, organized candidates that can be creative and think outside of the box. This is a unique opportunity to gain hands on experience with a rapidly growing startup and expand your knowledge in e-commerce. The duties listed portray in general terms the type and level of work performed and are not intended to be all inclusive, nor the duties of any one incumbent. As part of your day, you will: * Order fulfillment - there are tons of details that make Lulas Garden run and youre on top of all of them: phone orders, knowing inventory and packaging availability, selecting appropriate shipping methods for deadlines, knowing delivery pick-up and cut-off times, inputting exact shipping addresses and account information into our order system, scheduling deliveries, and being a great communicator who knows how to get things done. * Customer happiness - offer assistance to customers who call or email us. * Create a positive environment. You have an upbeat attitude and arent easily discouraged, nor are you a fan of negativity. * Work hard and be flexible. Its a startup - we all share many hats and help one another out. * Assist the Operations Manager with inventory management and order fulfillment. * Storefront - warmly greet customers and offer assistance; complete orders at the cashier. People skills should come naturally to you and it is important that you are able to provide genuine and personalized service for each potential customer. Requirements: Is Lulas Garden right for you? We are looking for candidates that: * You have a strong desire to be part of something bigger. We are on a mission to reinvent the gifting industry and youre going to play a large part in it. * Youre highly organized, with amazing attention to detail, and you always strive to do the best possible job.