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Lumber/Building Materials Customer Service Representative

Kellogg Supply Company Inc

Lumber/Building Materials Customer Service Representative

Kitty Hawk, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Position Title: Inside Customer Service

    Employee Classification: Hourly based on experience.

    Supervised By: Store Management

    Primary Responsibility:

    Provides outstanding customer service. Maintain Inventory. Point of Sale.

    Job Duties/Responsibilities:

    Answer and direct customers on the sales floor

    Operate POS terminals

    Put away stock

    Assist in daily store opening and closing procedures

    Actively engage in increasing knowledge of industry, products, customers and sales techniques

    All other job-related activities assigned by Supervisor

    Experience/Skills:

    Outstanding customer service skills

    Computer literacy

    Knowledge of building products and how they are sold. Detailed knowledge of specific product area is a plus (i.e. windows, doors, decking, framing material)

    Strong interpersonal and customer relations skills

    Strong verbal and written communication skills

    Ability to multi-task and prioritize in a fast-paced environment

    Strong attention to detail and follow-through

    Basic math and measurement skills

    Proficient with POS systems (building supply specific a plus)

    Minimum Requirements:

    High School Diploma or equivalent

    Building products knowledge and/or sales experience

    Ability to handle stock weighing up to 60lbs.

    Ability to stand and be mobile for prolonged periods

    Work Environment:

    Kellogg Supply Company is an independently owned and operated building supply company. We strive to provide the best possible service for our customers, while maintaining a safe, rewarding, and fun work environment for our employees. This position will primarily consist of a lumber yard environment.