Job Description

Client is seeking a world-class Content Design Strategist to help drive our brand forward in the digital realm. The ideal candidate will be able to align the Bank of the West vision of ubiquitous computing across desktop and mobile with evolving Brand and editorial standards and guidelines. The Content Design Strategist is responsible for content design efforts on both the unauthenticated public/sales sites and the authenticated/servicing sites as well as contributing to design work as needed. The ideal candidate must be able to collaborate with external and internal partners to affect the overall experience across user touch points. This is a person with a passion for elegance and simplicity in designing solutions that customers love to use. This position reports to the User Experience Content Design Manager in the Digital Channels organization.

Position Accountabilities
• Create compelling user interface content designs of the Bank's digital channel user experiences across online and mobile banking
• Collaborate closely with user experience team to design optimal user experiences for customers following user centered design best practices
• Produce best-in-class content strategy and help shepherd it from concept through launch collaborating with multi-disciplinary teams, product managers and internal and external technology partners
• Prototype/draft rapidly and iteratively to identify experience issues and to drive toward elegant simplified design solutions
• Help to establish and continually refine a Bank of the West UX design system and processes that provide for agility, nimbleness and quality in meeting partner needs and designing successful digital channel solutions

Required Skills/Experience
• Self-motivated, creative and passionate about designing a great digital channels user experience
• Possess exceptional portfolio of work that demonstrates elegant workflow solutions with a solid track record of content design success
• Fluent in UCD best practices in online, mobile, tablet, and ATM
• Experienced in integrating analytics and data into design strategy and approach
• Practical in meeting project timelines while focusing on larger vision required to build an outstanding UI
• Skilled in verbal and written communication as well as presentation skills
• Deep design sense and skill set coupled with passion for partnership, teamwork, execution