Job Description

THE POSITION

• THIS POSITION IS LONG-TERM AND FULL TIME: WE ARE LOOKING FOR CANDIDATES IN THIS POSITION FOR 3+ YEARS.

• YOU WILL WORK IN A FAST PACED OFFICE ENVIRONMENT AND COMMUNICATE DIRECTLY WITH CUSTOMERS DAILY.

• GROWTH OPPORTUNITIES: YOU WILL WORK FOR A FAST-GROWING ECOMMERCE COMPANY WITH PLENTY OF CAREER ADVANCEMENT OPPORTUNITIES: SENIOR DESIGNER, SUPERVISOR, MANAGER EVEN PARTNER.

JOB PERKS:

· JOB STABILITY

· OPEN & HONEST WORK ENVIRONMENT

· COMPETITIVE SALARY

· REVENUE SHARING PLAN W/ MONTHLY BONUS

· MEDICAL, DENTAL, AND HSA BENEFITS

· PAID VACATION

· FRIENDLY MANAGERS WHO PREFER NOT TO MICROMANAGE

· FRIENDLY AND ENGAGING CO-WORKERS

· ONGOING EDUCATION AND TRAINING

· GOOD OPPORTUNITIES FOR GROWTH

· FAIRLY CASUAL DRESS CODE

· QUIET OFFICE LOCATION

PRIMARY RESPONSIBILITIES

• ASSIST CUSTOMERS TO CREATE PRINTING ARTWORK AS REQUIRED. (COMPREHENSIVE ON JOB TRAINING WILL BE PROVIDED.)

• CHECK ARTWORK FILE QUALITY, CORRECT DEFECTS AND PROVIDE PROOF TO CUSTOMERS.

• FOLLOW UP SALES LEADS AND PROVIDE SOLUTIONS.

• ANSWER INCOMING PHONE CALLS, ONLINE CHAT, AND EMAIL INQUIRIES.

• TIMELY PACKING AND SHIPPING PACKAGES AS REQUIRED.

• MONITOR TURNAROUND, RESOLVE PRODUCT OR SERVICE PROBLEMS IN TIME. IDENTIFY AND RESOLVE CUSTOMER SATISFACTION ISSUES.

OTHER RESPONSIBILITIES

• SEASONALLY ASSIST MARKETING, WAREHOUSE OR CUSTOMER RELATIONSHIP TASKS ASSIGNED.

• CREATE TEMPLATES, IMAGES, AND VIDEOS. HELP TO UPDATE WEBSITES PRODUCTS LISTING AND SOCIAL MEDIA CONTENTS.

• PERIODICALLY PROVIDE SUGGESTIONS TO IMPROVE PRODUCTS AND SERVICE QUALITY. RECOMMEND POTENTIAL PRODUCTS OR SERVICES TO MANAGEMENT BY ANALYZING CUSTOMER NEEDS.

• ADHERE TO ALL COMPANY POLICIES, PROCEDURES AND BUSINESS ETHICS CODES. ESTABLISH AND MAINTAIN EFFECTIVE TEAM RELATIONSHIPS.

Qualifications

EXPERIENCE REQUIREMENTS

• MUST HAVE A POSITIVE, "CAN-DO" ATTITUDE, EAGER TO LEARN AND GROW.

• MUST BE HIGHLY ORGANIZED, STRONG MULTI-TASKER AND GREAT ATTENTION TO DETAILS.

• GOOD ADOBE ILLUSTRATOR AND PHOTOSHOP SKILLS ARE REQUIRED.

• CAN PERFORM WELL UNDER A MULTI-TASKING AND FAST-PACED OFFICE ENVIRONMENT.

• 1-2 YEARS CUSTOMER SERVICE, SALES AND MARKETING, AND/OR CUSTOMER RETENTION EXPERIENCE IS PREFERRED.

• EXPERIENCE IN MARKETING, VIDEO, MULTIMEDIA, ECOMMERCE, ADVERTISING AGENCY, SIGN INSTALLATION, PRINTING SHOP OR GRAPHIC DESIGN IS A BIG PLUS.

• CAN SPEAK SPANISH, FRENCH OR CHINESE IS A PLUS.

TYPICAL PHYSICAL DEMANDS

ABILITY TO LIFT 50 OR MORE POUNDS.

FLEXIBILITY TO STAND OR LEAN OVER A WAIST-HIGH TABLE TO INSPECT, INSTALL OR PACK PACKAGES.

Additional Information

• Lush Banners® is a registered trademark of Bevo Park Holdings, LLC ** Background check, aptitude, psychological, skills and drug test are mandatory during the hiring process.

HOW TO APPLY: Submit your resume and a cover letter in PDF format to careers@ lushbanners.com with "Customer Care / Designer" in the subject line. In the application email, please specify 1) Why we should hire you; 2) your Earliest Available Date for Employment; 3) your Digital Portfolios (if any).

OPEN POSITION: GRAPHIC DESIGNER / CUSTOMER CARE

JOB TYPE: FULL TIME EMPLOYEE WITH FULL BENEFITS

WORK LOCATION: RICHMOND, TEXAS 77406, CLOSE TO KATY & SUGAR LAND.

TYPICAL WORKING HOURS: WEEKDAYS, 9:00 A.M. - 5:30 P.M.

PAY: $36,000.00 - $55,000.00 PER YEAR

COVID-19 CONSIDERATIONS:

SAFETY RULES FOR IN PERSON INTERVIEWS; FREE VACCINATION; SAFE DISTANCED WORK STATIONS; COMPANY PROVIDES MASKS, GLOVES & SANITIZERS.