Luxury Retail Client Specialist

Hollywood Park Eye Studio

Luxury Retail Client Specialist

San Antonio, TX
Full Time
Paid
  • Responsibilities

    About the Role We are seeking an experienced, polished and service-driven Luxury Retail Client Specialist to join our high-end, boutique team. This role is ideal for a natural people person with a background in luxury retail who is passionate about personalized service, aesthetic detail, and helping clients find products that perfectly match their lifestyle and preferences.

    As part of a privately owned practice focused on long-term relationships and individualized care, you will play a key role in creating an elevated, welcoming experience for every client and their family.

    Key Responsibilities

    Deliver a warm, concierge-level client experience from the moment guests enter the practice.

    Build trusted, long-term relationships that encourage repeat visits and client loyalty.

    Represent the brand with professionalism, elegance, and impeccable communication skills.

    Guide clients through product selection with a consultative, confidence-building approach.

    Maintain deep product knowledge and confidently educate clients on product features, benefits, and how they enhance a client's lifestyle.

    Manage adjustments, minor repairs, measurements, and fittings with precision and care.

    Maintain an immaculate, visually appealing gallery with luxury merchandising standards.

    Support front-of-house tasks such as scheduling, check-out, or communication when needed.

    Contribute to a positive, collaborative team environment focused on service excellence.

    Qualifications

    2–3+ years of experience in high-end retail or luxury hospitality.

    Exceptional interpersonal and communication skills with a naturally warm,

    professional demeanor.

    Strong sense of style, design, and attention to detail.

    Ability to multitask in a boutique practice environment while maintaining exceptional service standards.

    Proven success in relationship-based sales.

    Organized, proactive, and committed to creating a memorable client journey.

    What We Offer

    Competitive compensation.

    A supportive, relationship-driven work culture.

    A beautiful boutique practice where individualized care—not volume—is the priority.

    Opportunity to develop long-term client relationships and grow with our practice.

    How to Apply Please drop off your hard-copy resume and a brief statement about why you feel you'd be an excellent fit for a boutique private practice to be considered for the position: 16793 San Pedro Ave San Antonio, TX 78232