Benefits:
401(k) matching
Employee discounts
Opportunity for advancement
Training & development
If you are at a point in your career where you are ready for your next level of leadership and are looking for a role where you can have real impact, drive results, and grow within a high performing organization, this may be the opportunity you have been waiting for.
At Salon Halo, we cultivate a culture of innovation, collaboration, and continuous growth while delivering an elevated level of service that keeps our clients returning. We are a metrics driven, high accountability environment where leaders are supported, developed, and empowered, and also expected to lead teams to strong, consistent results.
We are seeking a Salon Operations Manager to take ownership of our Carrollwood location. This is a hands on leadership role responsible for team development, operational excellence, and overall business performance.
What Ownership Looks Like in This Role
You are accountable for the overall performance of your location, including revenue, team productivity, and guest experience
You lead, coach, and develop a team of stylists to meet and exceed individual and location goals
You create a culture of accountability, growth, and elevated service within your team
You take initiative in solving challenges, improving systems, and driving the business forward
What Success Looks Like
Consistent growth in revenue and key performance metrics
Strong guest retention, rebooking, and overall experience
A team that is engaged, supported, and achieving their individual goals
Smooth, efficient daily operations and a high standard of execution across the salon
Core Responsibilities
Guest Experience
Lead a 5 star luxury experience from the front of the house
Set the tone for hospitality, professionalism, and service standards
Support stylists in resolving guest concerns and maintaining long term relationships
Operational Excellence
Ensure all areas of the salon meet high standards of cleanliness, organization, and readiness
Oversee opening and closing procedures, inventory, and daily operational flow
Execute seasonal promotions, events, and in salon initiatives
Team Performance and Development
Manage and optimize stylist productivity and scheduling
Coach team members to meet and exceed KPIs and personal goals
Hold team members accountable through communication, education, and leadership
Model and reinforce Salon Halo’s core values and culture
Growth and Community
Support marketing initiatives, events, and local community involvement within the Carrollwood community
Contribute to the growth and reputation of Salon Halo
Continuously seek opportunities to improve performance, systems, and team development
Adaptability and Leadership
Lead the team through day to day challenges with a solution oriented mindset
Manage multiple priorities in a fast paced, high volume environment
Support additional locations as needed
This Role Is Best Suited For Someone Who
Has experience leading a team to measurable results in a performance driven environment
Is comfortable being accountable for both people and business outcomes
Enjoys coaching, developing others, and driving team success
Is looking for a long term leadership opportunity, not a transitional role
Thrives in a structured environment where goals, feedback, and growth are part of the day to day
Qualifications
2 plus years experience leading a team in a goal focused, service based, hospitality, or retail environment
Experience managing or influencing team performance, not just individual contribution
Strong ability to coach, communicate, and hold others accountable
Exceptional organizational, problem solving, and time management skills
Confidence working with goals, metrics, and performance tracking
Tech savvy with the ability to learn and utilize business systems
Availability to work a full time schedule (40 hours) aligned with business hours
Why Join Salon Halo
Work in an upbeat, culture centered luxury environment
Be part of a growing company with real opportunity for leadership advancement
Access mentorship, leadership development, and business training
Contribute to a team that values collaboration, growth, and excellence
Opportunities for travel, education, and community involvement
Compensation is structured to reward performance, with opportunities for growth in pay, bonuses, and increased responsibility as your location and team succeed.
This is more than a management position. It is an opportunity to lead a team, influence a growing business, and continue developing as a leader. If you are someone who takes ownership, values growth, and is ready to lead within a high performing, supportive environment, we would love to connect.