Benefits:

Employee discounts

Flexible schedule

Paid time off

Training & development

Wellness resources

Free food & snacks

Free uniforms

Join Our Front Desk Hospitality Team at Woodhouse Spa Franklin Luxury Spa. Exceptional Service. Wellness that Lasts.

At Woodhouse Spa Franklin, we’re passionate about delivering transformative spa experiences in an environment that feels both luxurious and welcoming. We’re searching for a Spa Concierge who embodies warmth, professionalism, and a natural flair for guest service.

About the Role: As a Spa Concierge, you’ll be the first and lasting impression for our guests—greeting each one with warmth, managing seamless appointment scheduling, and creating a peaceful flow from arrival to departure. You’ll be part of a collaborative team dedicated to five-star service, wellness, and hospitality excellence.

What You’ll Do:

Welcome guests and ensure a smooth, relaxing check-in and check-out experience

Manage appointment scheduling using our spa software

Upsell retail products and wellness packages with confidence and care

Maintain a calm, clean, and well-orchestrated front desk environment

Provide knowledgeable, personalized recommendations for treatments and therapists

Collaborate with service providers to coordinate daily bookings and guest flow

Support spa events and brand promotions

What Makes You a Great Fit:

1+ year experience in a luxury spa, salon, or hospitality setting is a must

Confident with scheduling and POS systems

Friendly, polished, and proactive with guests and team members alike

Enthusiastic about wellness, beauty, and delivering exceptional service

Weekend availability and a flexible, team-oriented attitude

Professional appearance and communication style

Why You’ll Love Working Here:

A state-of-the-art spa with a modern, luxurious atmosphere

A supportive team that values your contributions and celebrates wellness

Competitive compensation and spa perks

Opportunities for growth, education, and development

Wellness begins with you. Join a team that brings hospitality and heart to everything we do.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.