Our Cell & Gene Therapy, CDMO Biotechnology Client is seeking a Senior Account Manager who will be accountable for managing existing client relationships within their portfolio to create a positive client experience and drive opportunities for increased business.
- Responsible for driving new opportunities with existing clients to closure and ensuring effective execution internally
- Responsible for maintaining effective business relationships with clients, including administration of contracts and agreements
- Accountable for the internal alignment, preparation and delivery of SOWs, program amendment orders and other required contracts.
- Accountable of developing and implementing account management plans for clients in their portfolio
- Accountable for maintaining strategic relationships (alliance management) with clients within their portfolio
- Responsible for updating and maintaining revenue forecasts
- Responsible for representing client accounts at the senior leadership team meetings
- Responsible for continuous improvement and streamlining of the client engagement and client onboarding processes
- Responsible for updating and maintaining client information within established tools (e.g. Salesforce)
REQUIREMENTS
- Bachelor’s degree in relevant discipline
- 5+ years in cell and gene therapy or related field
- 5+ years in management position in a dynamic, fast growing life sciences environment
- Experience in cell therapy or related field, as well as drug development and Good Manufacturing Practices (GMPs)
- Working knowledge of CDMO business operations and models
- Experience in successfully coordinating across several complex functions to ensure comprehensive and consistent development, sale, delivery and support of products and/or services
- Experience with the preparation and delivery of reports and/or presentations/communications
- Experience in the review and closure of contracts and agreements
- The ability to multi-task, prioritize and work well as part of a team is essential
- Strong collaborative and influencing skills and ability to work well in a cross-functional, matrixed environment
- Driven to deliver high-quality work in a timely manner and hold other team members accountable to critical timelines and deliverables
- Flexible and able to adapt to company growth and evolving responsibilities
- Enthusiastic and energetic personality
- Ability to communicate effectively, orally and in writing
- Strong sales communication and client management skills
- Proactive, efficient and effective at performing and delegating tasks
- Strong business judgment and acumen
- Analytical and problem-solving skills
- Creative thinking
- Meeting management / facilitation skills / teamwork
- Extensive travel to client sites and conferences will be required
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Lynkx Staffing LLC specializes in placing talented professionals in the Biotechnology, Pharmaceutical and Medical Device, IT & Human Resources disciplines in New Jersey.
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