Casa Systems, Inc. is seeking to hire a BENEFITS COORDINATOR to join its growing Human Resources team located at its corporate headquarters based in Andover, MA, USA which is located about 30 minutes north of Boston.

The Benefits Coordinator will impact the company by supporting our global benefits programs. As a key contributor on the Rewards Team, the Benefits Coordinator will administer and communicate the benefits program regarding plan options, policy features, enrollment, and other requirements. Specifically, processing new hire notifications and enrollments, COBRA administration, termination notifications, monitoring benefit emails, responding to employee inquiries, as well as work with vendors to resolve claim processing issues.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Perform global benefit plans and programs administration ensuring timely enrollment, termination, communication, and data integrity.
• Resolve employee benefits inquiries.
• Validate qualifying life events and benefits plan eligibility.
• Audit vendor files and reports to mitigate and resolve any issues.
• Audit monthly benefits invoices for reconciliation and payment.
• Perform COBRA benefits administration; including notifications, payment tracking, and reconciliations.
• Perform Leaves of Absences (paid and unpaid) administration.
• Perform Virtual Incentive program administration.
• Perform Education Assistance program administration.
• 401(k) plan administration; including loan approvals, distribution validation, and biweekly funding.
• Support global benefits compliance activities; including tracking and reporting.
• Prepare ad-hoc reports.
• Participate and support the delivery of global benefits at scheduled new hire orientation.
• Assist in the annual benefits open enrollment planning process, system set-up, reporting, auditing, and reconciliations.
• Participate in ad-hoc projects and analyses as needed that may be in other areas of rewards.
• Serve as an alternate backup for front desk duties.

QUALIFICATIONS:

• Undergraduate degree.
• 2+ to 5 years of related benefits administration experience.
• Able and willing to work in the office.
• Strong attention to detail and accuracy is required.
• Understanding of benefits practices, policies, and philosophy.
• Collaborative team player who can effectively interact with multiple working styles, as well as, and all levels of the organization.
• Ability to live Casa’s core values: fun work environment, innovation & risk taking; passion, dedication & perseverance; and honesty & loyalty.
• Strong organization skills and capable of prioritizing work with competing timelines in a fast-paced environment.
• Professional level communication skills; verbal and written.
• Strong analytical skills and comfortable working with large data sets.
• Computer literate; MS office experience including Word, Excel (including filtering, pivot tables, VLOOKUP), and PowerPoint.

ABOUT CASA: Casa Systems, Inc. (Nasdaq: CASA) is 5G, delivering physical, virtual and cloud-native 5G infrastructure and customer premise networking for high-speed data and multi-service communications networks. Our core and edge convergence technology enables public and private networks for both communications service providers and enterprises. Casa Systems™ products deliver higher performance, improved network flexibility and scalability, increased operational efficiency and lower total cost of ownership (TCO). Commercially deployed in more than 70 countries, Casa serves over 475 Tier 1 and regional service providers worldwide. At Casa Systems, our mission is to deliver ultra-broadband solutions that keep families, communities and the world connected. We harness our passion for innovation to drive technological solutions that allow service providers to do amazing things that improve the way we live.

Casa Systems, Inc. offers a great work environment, professional development, challenging careers, and a competitive benefits and compensation package. Casa Systems, Inc. participates in the E‑Verify program. Casa Systems is committed to fostering a diverse workforce and inclusive work environment free from unlawful employment discrimination and without barriers to Equal Employment Opportunity (EEO).

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Required Skills Required Experience

REQUIRED EDUCATION

• Master’s Degree in one of several related degrees listed below.
• OR a Master's degree in any field and 18 graduate credits in one of the related degrees below.

HUM 103, 115, 121

RELATED DEGREE: Master's degree plus 18 graduate credit hours in Humanities, Literature (English, German, Russian, Spanish, etc.), Art History, Film Studies, History, Musicology, Theater or Philosophy/Religious Studies.

HUM 122, 123

RELATED DEGREE:  Art History, Film Studies, Humanities, Literature (English, German, Russian, Spanish, etc.), Musicology, Philosophy/Religious Studies, Theater.