REPORTING TO: Director, IT

OPPORTUNITY:

GetWellNetwork’s IT Automation Engineer will work with our IT team to manage and support our desktop users' Mac, Windows and Linux systems in an enterprise environment through automation, tools and scripting.  GetWellNetwork is currently utilizing ManageEngine Desktop Central as the primary tool for user laptop management and centralized configuration management.  The IT Automation Engineer will work closely with our Information Security team to ensure all systems are hardened, configured and remotely managed per corporate policies and international standards.

This position is based in our Bethesda, MD office with occasional travel to our other offices. 

RESPONSIBILITIES:

System Automation

• Scripted setup, validation, testing and management of all systems
• Installation and removal of software from system based on user role using scripting, packaging and configuration management tools

Use innovative analytical approaches to proactively solve a broad range of problems across technologies.

Working with Security to harden and audit to defined compliance standards.

REQUIREMENTS:

• Bachelor’s degree or equivalent experience in Computer Science, Statistics, Mathematics or other related field
• 2+ years’ of IT system automation experience: developing, creating, testing and maintaining scripts in Bash, Python and/or PowerShell for all deployments
• Proficient with Mac; experience with Windows and Linux Command Line Utilities is a plus
• Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy and Federal, State, and local regulations.

EVEN BETTER:

• Experience with ManageEngine's Desktop Central, Jamf or similar endpoint management solution
• Experience with Windows Desktop Management and/or Windows Server Management
• Linux Administration knowledge
• Network Administration knowledge

ABOUT YOU:

• Experience working collaboratively with other groups within the technology organization, including security and DevOps
• Strong technical aptitude; analytical with excellent problem-solving abilities and creative resolution skills
• Excellent troubleshooting and research skills
• Strong communication skills
• Ability to build relationships and collaborate with employees at all levels
• Excellent consultative, analytical, and problem-solving skills
• Ability to be flexible to change in a dynamic environment
• Willingness to improve skills and stay up-to-date as technologies and methodologies change
• Ability to work independently while supporting multiple projects and deadlines

ABOUT GETWELLNETWORK:

GetWellNetwork® is the Precision Engagement™ healthcare company. Our solutions engage patients and families, empower clinicians and deliver outcomes that matter. From inpatient to outpatient, to physician practices and urgent care clinics, to patients on the go, GetWellNetwork offers the only cross-continuum platform that performs across every care setting. 

With more than 300+ employees across the U.S., GetWellNetwork is dedicated to changing the lives of millions of patients and families every year. If you're passionate about working in a high-growth, dynamic and innovative environment that is changing an industry, then we want to hear from you!

GetWellNetwork is an Equal Opportunity Employer.

Required Skills Required Experience

Must be licensed in Kentucky as a RN (Compact State). Graduate of an accredited School of Nursing Must have excellent clinical and customer service skills. ER or Critical Care experience preferred Preference given to candidates with the following certifications: BAC, ACLS, TNCC and CEN

BLS Certification - American Heart Association (Healthcare Provider) or American Red Cross (Healthcare Provider) required, must be current.