JOB TITLE: Front Desk Customer Service Assistant, Work-Study

DEPARTMENT: AASSC

PAY RATE: $12.25 per hour 

NUMBER OF OPENINGS: 8

Fall 2019

DUTIES AND RESPONSIBILITIES

•  As the first line of interaction with students, staff, faculty and other constituents for AASC; as well as the office of the Dean of Student Development & Retention and the KEYS Scholarship Program, Front Desk Customer Service Assistants will be responsible for scheduling appointments, data entry, answering a multi-line phone system, greeting all visitors - providing a high level of customer service.  Front Desk Customer Service Assistants will also assist with various AASSC projects, including but not limited to: call campaigns, data tracking, scanning forms and mass mailing.

MINIMUM QUALIFICATIONS 

•  Must be a current student of the Community College of Denver, taking at least six hours of credit and awarded work-study funds.

• high school graduate customer service good written and communication skills detail oriented fast learner and ability to retain information ability to work with self-initiative and accuracy ability to work in a high volume, fast pace environment proficient computer knowledge Microsoft Office proficiency

KNOWLEDGE, SKILLS AND ABILITIES

• high school graduate customer service good written and communication skills detail oriented fast learner and ability to retain information ability to work with self-initiative and accuracy ability to work in a high volume, fast pace environment proficient computer knowledge Microsoft Office proficiency

TIME COMMITMENT

20 hours a week (may not exceed 20 hours per week)

CLOSING DATE:   Open Until Filled 

TO APPLY:

Please include the following items with your profile, by clicking New Resume/CV under "Apply" below:

• Cover letter including availability
• Resume
• Class Schedule
• Copy of Work-Study Award Notice

Questions? Contact hrep@ccd.edu   

Community College of Denver is seeking individuals with demonstrated commitment to creating an inclusive learning and work environment.  CCD values the ability to work effectively with students, families, faculty, instructors and staff of diverse backgrounds.

CCD is a Learning College where policies, programs and practices support learning as the major priority.

Community College of Denver is an Equal Employment Opportunity Educational Employer.

Background checks will be conducted on all finalists for employment consideration.

CCD recognizes that administration, faculty, instructors and staff reflect the diversity of its students and community and prohibits employment and student discrimination based on race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.

For information regarding Community College of Denver Security, including crime statistics for the campus and surrounding area, please see the CCD Campus Security website under “student’s right to know”: http://www.CCD.edu/Safety . For a hard copy report please contact 303-352-3042. 

Required Skills Required Experience

• Demonstrated communications/listening skills
• Electrical\Instrument knowledge with industrial experience
• Demonstrated understanding of Pulp & Paper equipment, processes, and systems.
• Working knowledge and support of planning and scheduling, predictive, and preventative maintenance functions.
• Effective problem solving skills
• Demonstrated ability to lead & advocate change
• Demonstrated managerial courage
• Demonstrated commitment to continuous improvement.
• Demonstrated ability to drive for results
• College Degree – BS Electrical Engineering Preferred