POSITION TITLE: TEMPORARY RECEPTIONIST- UPS PSYCHIATRY
STATUS: TEMP PART TIME (TS STATUS – 60 HOURS/PAY PERIOD)
DAY/SHIFT/HOURS: VARIABLE DAYS, MONDAY – FRIDAY 7AM-4PM
DUTIES AND RESPONSIBILITIES:
The Receptionist at Union Physician Services (UPS)-works under the supervision of the UPS-Office Management.
- Performs general receptionist and clerical duties for the department
- Verifies patient demographic and billing information while scheduling appointments and obtaining referral information.
- Answers the telephone promptly and courteously, screens calls, takes messages, provides Information, and follows up on patient issues in a timely
- Updates the electronic medical record according to EPIC guidelines. Scans documents into EPIC as
- Schedules patient appointments, diagnostic testing and procedures ordered by the
- Ensures that appropriate referrals and precertification/authorizations are obtained and entered correctly into the EMR.
- Sorts and delivers mail, medical records, and other correspondence as
- Experience with Microsoft applications; Word, Excel, Outlook
POSITION QUALIFICATIONS:
- High School Graduate or Equivalent.
- Minimum of one to two years high volume clerical experience in a Physician Office preferred.
- Excellent PC Data entry/typing skills required.
- Excellent interpersonal skills and ability to work well with people projecting a positive image for the Physician Office and the Hospital.
- Excellent organizational, communication and detail skills to complete complex tasks.
- Willingness and ability to maintain a high degree of confidentiality in all matters is essential. Must have ability to grasp the details of multiple processes and accurately explain details.
- Multiple task oriented self-starter with the ability to work independently and prioritize work in the midst of multiple activities.
- Ability to remain calm and function well in stressful situations.
Required Skills
Required Experience