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Customer Care Manager

Meharry Medical College

Customer Care Manager

Nashville, TN
Full Time
Paid
  • Responsibilities

    Reporting to the position of Senior Vice President, General Counsel & Corporate Secretary, Paralegal will be responsible for the immigration services program; maintenance and coordination of records; and litigation related activities. This role will also assist attorneys and risk manager with projects on an as needed basis.  

     

    • Maintenance of the immigration, litigation and corporate records
    • Oversight of College immigration services, including direct assistance with students, faculty and staff who are foreign nationals
    • Research, as needed, with the assistance of Westlaw services
    • Drafting a wide range of legal documents including resolutions, minutes and correspondence
    • Coordinating schedules for litigation related activities (i.e. interviews, depositions, etc. with college employees, external counsel and insurance representatives)
    • Assisting in the formation and dissolution of legal entities, including working with outside counsel in the US and abroad
    • Reviewing contracts to ensure legal compliance and consistency with College’s policies and procedures
    • Responding to requests from internal and external sources as necessary
    • Assisting the attorneys as needed in day-to-day activities, including general administrative support, as required by business and legal needs
    • Performing a variety of OGC administrative duties
    • Assist in maintaining the minutes and records of the Board of Trustees
    • Track external counsel legal bills
    • Other duties and projects, as required by business and legal needs

    Required Skills

    • Superb organizational skills and detail oriented
    • Ability to handle sensitive and confidential information with discretion 
    • Ability to prepare well-written first drafts of correspondence 
    • Excellent oral and written communication skills
    • Expert in Word, Excel, and PowerPoint required
    • Ability to work independently, as well as part of a team
    • Ability to handle multiple projects, prioritize effectively, and be flexible
    • Ability to work in a diverse environment with minimal supervision and shifting priorities
    • Experience with drafting corporate documents strongly preferred
    • Ability to perform legal research in LexisNexis and /or Westlaw.
    • Knowledge of legal terminology
    • Broad background with exposure to a variety of issues, as the person in this role will deal with a wide array of matters

    Required Experience

    • Undergraduate degree; Paralegal certification
    • Minimum of 3 years’ experience as a paralegal in a law firm and/or large company setting
    • At least 1 year of corporate paralegal experience preferred
  • Qualifications
    • Superb organizational skills and detail oriented
    • Ability to handle sensitive and confidential information with discretion 
    • Ability to prepare well-written first drafts of correspondence 
    • Excellent oral and written communication skills
    • Expert in Word, Excel, and PowerPoint required
    • Ability to work independently, as well as part of a team
    • Ability to handle multiple projects, prioritize effectively, and be flexible
    • Ability to work in a diverse environment with minimal supervision and shifting priorities
    • Experience with drafting corporate documents strongly preferred
    • Ability to perform legal research in LexisNexis and /or Westlaw.
    • Knowledge of legal terminology
    • Broad background with exposure to a variety of issues, as the person in this role will deal with a wide array of matters
  • Industry
    Education