We are looking for a responsible Client Services Administrator to perform a variety of administrative and clerical tasks. The duties of the Client Services Administrator include receiving guests to the M1 corporate office, providing support to our managers and employees, and assisting in daily office needs. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Office Suite and standard office equipment. If you have previous experience as a receptionist, administrative assistant, or client service rep and familiarity with the event industry, and/or have a passion for cars, we’d like to meet you. Ultimately, a successful Client Services Administrator should ensure the efficient and smooth day-to-day operation of our office and serve as a resource for inquiries about the M1 Concourse property.

Responsibilities

Answer and direct phone calls to the appropriate person

Greet and assist clients as they arrive

Plan and coordinate annual CPR/Defibrillator training for staff

Update and maintain office policies and procedures

Order office supplies, research new deals, suppliers, and needed equipment

Maintain garage owner contact list, help transition to new CRM database

Onboard new garage owners (access cards, RFID tags, ButterflyMX app) and offboard previous owners

Point of contact with the property management company for the garage community

Assist Controller with entering payables and mailing checks

Assist in the preparation of regularly scheduled reports - daily call log and shipment deliveries

Liaise with executive admin to handle requests and queries from senior leadership

Help order lunch and coordinate corporate events

Assist with the development and maintenance of employee recognition programs

Assist with M1 signature events, M1 Momentum Magazine mailing projects, and M1 Concourse Car Club membership communications and events

Requirements

Proven experience as a receptionist or administrative assistant

Knowledge of office management systems and procedures

Working knowledge of office equipment, like printers and scanners

Proficiency in MS Office (MS Excel, Outlook, and MS PowerPoint, in particular)

Excellent time management skills and the ability to prioritize work

Attention to detail and problem-solving skills

Excellent written and verbal communication skills

Strong organizational skills with the ability to multi-task

High School degree: additional qualification as a receptionist or administrative assistant will be a plus