Job Description

WE ARE HIRING ASAP! CUSTOMER SERVICE APPLICANTS NEEDED! WE ARE LOOKING FOR SOMEONE WITH EXCELLENT COMMUNICATION SKILLS TO FILL OUR CSR POSITION!

HERE AT MELA GROUP, OUR COMPANY HOLDS FOUR KEY VALUES:

• Humbleness: “Humility will open more doors than arrogance ever will” - Zig Ziglar

• Perspective: Perspective is everything in business and in life, the way you look at a situation and the way you react will determine your future and success.

• Results: We measure our results by the tenacity in someone’s work ethic, which guarantee’s an outstanding outcome. Hard work, grit, and relentlessness will ultimately lead someone to see results.

• Family: Our team members and our customers are apart of our family; the relationships our team has built is continuously supported and honored.

RESPONSIBILITIES WILL INCLUDE:

• Customer service
• Handling customer complaints and escalations
• Completing sales using our current POS
• Be able to provide product knowledge
• Assisting with maintaining sales targets

WHAT WE OFFER:

• Dedicated career paths for all positions.
• We believe in promoting from within, there are opportunities to move to different areas of the company

WHO WE ARE LOOKING FOR: Customer Service Representatives will ensure the delivery of excellent customer service while building solid customer relationships. We accomplish this by handling questions and concerns with speed and professionalism.

QUALIFICATIONS:

• Positive attitude
• High school diploma or GED
• Friendly and helpful personality
• A willingness to learn and grow

PERSONS WITH EXPERIENCE IN THE FOLLOWING AREAS SHOULD APPLY: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development