Job Summary
Performs billing of dental treatment services rendered to patient
Perform billing to private insurance companies and Medi-cal for general practice and orthodontic patients
Send notice of authorization to insurance and Medi-cal
Assist with payroll functions of tracking associate dentists payroll
Assist and back up front desk as needed
Check company emails
Enter insurance and Medi-cal payments into the dental software
General Accountabilities
Determines appropriate charges based on services provided.
Reviews patient accounts to ensure accuracy and completeness of claims billing for maximum reimbursement.
Reviews explanations of benefits from third party payers to determine if payment was made correctly and if denials can be re-billed.
Analyzes and maintains reports to ensure timely submission of claims.
Identifies problem accounts requiring further work.
Provides information to insurance carriers or patients regarding patient accounts.
Assists patients with billing problems.
Notifies supervisor of ongoing problems.
Maintains files on all documentation such as charge slips, Explanations of Benefits, and client or patient information.
Prepares and distributes reports.
Refers accounts to collectors in accordance with policy.
Performs other related duties as assigned or requested.
*The company reserves the right to add or change duties at any time.
Job Qualifications
Education: High School or equivalent
Experience: 1-2 years of related experience; or equivalent combination of education and experience
Skills
Excellent verbal and written communication
Critical thinking
Active listening