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Desktop Administrator

MBH Architects

Desktop Administrator

Belmont, CA +72 locations
Full Time
Paid
  • Responsibilities

    MBH is looking for a support-focused pro to join the IT team. You will be a major player in growing our team and elevating the organization. MBH IT plays a key role in enabling our employees to innovate and operate at their peak potential. You will improve the front-line user experience by providing on-demand user support for MBH staff and their tools and apps, while also contributing to longer-term projects. This role is full-time based in our Alameda office.

    Primary Responsibilities

    • Assists in new system deployments/loading appropriate software as needed.
    • Troubleshoot and resolve Hardware & Software issues.
    • Install and configure various software including Revit, AutoCAD, etc.
    • Manage user accounts in Active Directory, O365, as well as other systems.
    • Keep current with the latest IT technologies and best practices.
    • Document current and future processes and procedures.

    Required Skills

    • 1-3 Years work experience in an IT support role.
    • Strong understanding of computer network technologies (TCP/IP, VPN, WiFi, DNS, DHCP).
    • Strong Window 10 and MS Office troubleshooting skills.
    • Desire to learn new software and technology, and work on multiple tasks at the same time.
    • Good documentation skills, attention to detail.
    • Basic knowledge of Active Directory.
    • Ability to lift 40+ lbs.

    Candidates must have 1-3 years of hands on experience with the following desktop technologies :

    • Windows 2007 and above
    • MS Office 365
    • PC imaging technologies
    • Virus control and virus client management
    • MS Print environment support
    • Computer asset control
    • Mobile device support
    • VPN support
  • Locations
    Belmont, CA • Daly City, CA • Atherton, CA • San Bruno, CA • Sunnyvale, CA • San Francisco, CA • Stanford, CA • San Mateo, CA • Alameda, CA • Concord, CA • Pleasant Hill, CA • Fairfield, CA • Fremont, CA • Hayward, CA • Castro Valley, CA • Livermore, CA • Martinez, CA • Moraga, CA • Napa, CA • San Leandro, CA • Pleasanton, CA • Vallejo, CA • Oakland, CA • Emeryville, CA • Berkeley, CA • San Pablo, CA • San Rafael, CA • Rohnert Park, CA • Campbell, CA • Cupertino, CA • Milpitas, CA • Santa Clara, CA • Saratoga, CA • San Jose, CA • Vacaville, CA • Kentfield, CA • Los Altos Hills, CA • Redwood City, CA