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Desktop Administrator

MBH Architects

Desktop Administrator
Various Alameda, CA / Atherton, CA / Belmont, CA / Berkeley, CA / Campbell, CA / Castro Valley, CA / Concord, CA / Cupertino, CA / Daly City, CA / Emeryville, CA / Fairfield, CA / Fremont, CA / Greenbrae, CA / Hayward, CA / Kentfield, CA / Livermore, CA / Los Altos, CA / Los Altos Hills, CA / Martinez, CA / Milpitas, CA / Moraga, CA / Napa, CA / Oakland, CA / Pleasant Hill, CA / Pleasanton, CA / Redwood City, CA / Rohnert Park, CA / San Bruno, CA / San Francisco, CA / San Jose, CA / San Leandro, CA / San Mateo, CA / San Pablo, CA / San Rafael, CA / Santa Clara, CA / Santa Rosa, CA / Saratoga, CA / Stanford, CA / Sunnyvale, CA / Vacaville, CA / Vallejo, CA Entry-Level Paid


MBH is looking for a support-focused pro to join the IT team. You will be a major player in growing our team and elevating the organization. MBH IT plays a key role in enabling our employees to innovate and operate at their peak potential. You will improve the front-line user experience by providing on-demand user support for MBH staff and their tools and apps, while also contributing to longer-term projects. This role is full-time based in our Alameda office. Primary Responsibilities - Assists in new system deployments/loading appropriate software as needed. - Troubleshoot and resolve Hardware & Software issues. - Install and configure various software including Revit, AutoCAD, etc. - Manage user accounts in Active Directory, O365, as well as other systems. - Keep current with the latest IT technologies and best practices. - Document current and future processes and procedures. Required Skills - 1-3 Years work experience in an IT support role. - Strong understanding of computer network technologies (TCP/IP, VPN, WiFi, DNS, DHCP). - Strong Window 10 and MS Office troubleshooting skills. - Desire to learn new software and technology, and work on multiple tasks at the same time. - Good documentation skills, attention to detail. - Basic knowledge of Active Directory. - Ability to lift 40+ lbs. Candidates must have 1-3 years of hands on experience with the following desktop technologies : - Windows 2007 and above - MS Office 365 - PC imaging technologies - Virus control and virus client management - MS Print environment support - Computer asset control - Mobile device support - VPN support