Sorry, this listing is no longer accepting applications. Don't worry, we have more awesome jobs for you.

Business Systems Analyst

CALIBRE

Business Systems Analyst

Suitland, MD
Paid
  • Responsibilities

    SPEAR, A CALIBRE Company is seeking a Help Desk Specialist to join our team in Suitland, MD. The Help Desk Specialist will be responsible for the following:

    • Provide phone, email, web, and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract.
    • Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC and Mac), and printer problems.

    Required Skills

    • Two years of technical experience providing phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under contract.
    • Requires competence in serving as the initial point of contact for trouble-shooting hardware/software PC and printer problems.
    • Demonstrates ability to work independently or under general direction.
    • High school diploma.
    • Public Trust Clearance.

    Required Experience

  • Qualifications
    • Two years of technical experience providing phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under contract.
    • Requires competence in serving as the initial point of contact for trouble-shooting hardware/software PC and printer problems.
    • Demonstrates ability to work independently or under general direction.
    • High school diploma.
    • Public Trust Clearance.