DEPARTMENT(S): Public Affairs/Communications
REPORTS TO: Manager, Communications
FLSA STATUS: Non-Exempt
EEOC CLASSIFICATION: Professionals
SALARY GRADE: J - $65,000 - $91,000
JOB SUMMARY:
The Communications Specialist – Lead will work closely with CalOptima staff to provide communications support to ensure effective internal and external communication about CalOptima programs and activities.
POSITION RESPONSIBILITIES:
- Leads diverse communications projects with minimal supervision in support of CalOptima’s mission, vision, and strategic plan.
- Develops written materials for internal and external audiences, including for members, providers, community-based organizations, and employees.
- Produces communications tools including but not limited to talking points, presentations, and correspondence on behalf of CalOptima’s leadership.
- Works with internal clients to provide counsel and document review to ensure accuracy, consistent messages, and appropriate writing style.
- Provides communications support for Board of Directors, executive and staff initiatives and activities.
- Assist in the development of marketing and advertising materials for CalOptima’s lines of business.
- Collaborates with Communications department colleagues to develop and implement marketing and communication plans.
- Supports media relations efforts including but not limited to research, data collection and subject matter expert engagement.
- Contributes content or ideas as appropriate to support CalOptima’s social media efforts.
- Provides excellent customer service.
- Performs other duties as assigned.
POSSESSES THE ABILITY TO:
- Communicate clearly and concisely with diverse audiences, including all levels of staff, health care leaders, community organizations, the public, and media.
- Write on diverse topics under tight deadlines.
- Edit consistently and accurately, using Associated Press style.
- Proactively obtain information with minimal supervision.
- Work collaboratively with internal and external stakeholders.
- Use a computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job-specific applications/systems to produce material applicable to the position assignment.
EXPERIENCE & EDUCATION:
- Bachelor’s degree in Communications, Public Relations, Journalism, English, Health Administration, or related field required.
- 5+ years of professional writing experience required.
PREFERRED QUALIFICATIONS:
- Master’s degree in Communications, Public Relations, Journalism, English, Health Administration, or related field preferred.
- Professional experience in the health care or human services environment using effective verbal and written skills preferred.
- Proficient with Adobe Creative Suite (InDesign, Photoshop, Illustrator), web programs, and other relevant publishing software preferred.
KNOWLEDGE OF:
- Strategies to communicate with members, providers, community-based organizations, and employees about CalOptima’s operations and lines of business.
- Health care environment, including managed care and provider delivery systems.
- Tools for enhancing business relationships with employees, providers, and community partners.
- Techniques to create high-quality communication materials, with accurate content and attractive design.
- Media campaign development and outreach strategies for local, state and industry outlets.
- Social media strategies and techniques.
CalOptima is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima wants to have qualified employees in every job position. CalOptima prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics.
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Required Skills
Required Experience