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Quality Outreach Specialist

MCR Health

Quality Outreach Specialist

Bradenton, FL
Full Time
Paid
  • Responsibilities

    Job Description

    Are you a newly licensed Medical Assistant, looking for an opportunity? Do you work in a hospital or clinic as a Medical Assistant or registering & scheduling patients and would like to take your skills to the next level? Do you only want to work Monday thru Friday (no more holidays, weekends or 3rd shifts)?

    If yes - then come join us at MCR Healthwhere we are expanding our Quality & Population Health teams with 3 new Quality Outreach Specialist positions! This newly created role will be auditing patient charts for gaps in quality measures and then contacting those patients to schedule them for the care they need to be healthy.

    MCR Health isa growing and dynamic healthcare organization that supports almost 1,000 staff. In addition to amazing health, vision, and dental insurance, our newest team members are offered a generous paid time off package plus 9 company paid holidays in their first year!

    WORK LOCATION: Bradenton, FL

    AS PART OF THIS ROLE, YOU WILL:

    • Audit patient charts in the EHR for quality measures and complete outreach to patients with open quality care gaps
    • Be the person who calls our patients with a smile in their voice who helps them schedule the care they need to be healthy
    • Answer questions about our services and hours

    WHAT YOU NEED TO BRING TO THIS ROLE:

    • High School Graduate or GED equivalent required
    • 6+ months experience in a healthcare environment required (clinical experience a plus)
    • Working knowledge of medical terminology required
    • Experience using an EHR beneficial (Athena or NextGen a plus)
    • Experience with billing and coding a plus
    • Excellent listening and interpersonal skills
    • Ability to effectively interact with customers in stressful situations
    • Must be flexible, resourceful and able to troubleshoot
    • Must be able to handle multiple tasks simultaneously and set priorities
    • Pride in the job you do and the image you present to our patients & visitors
    • A positive can-do attitude (grumpy people need not apply)

    **MCR Health is a drug free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.

    JOB POSTED BY APPLICANTPRO