SUMMARY:

The Community Outreach Driver will operate a mobile office to and from events and comply with vehicle maintenance standards. Under the direct supervision of the Executive Director, the Community Outreach Driver will be responsible for office administration, quality improvement plan, outreach events and activities, and transporting the mobile unit to various events. In addition, as part of the outreach team, lead the outreach activities by engaging clients, answering their questions, assisting with general office duties, managing the outreach calendar, and maintaining mobile office inventory of office and outreach supplies.

The Community Outreach Driver will also be responsible for the day-to-day mobile unit maintenance. The ideal candidate should safely have experience driving a sizeable 24-foot vehicle, like a moving U-Haul truck. Passionate about helping others, towards a path of self-sufficiency, can manage multiple demands under pressure, have excellent attention to detail, and directly interact with clients and internal/external stakeholders.

Must be Bilingual (fluent in written and speaking English/Spanish).

QUALIFICATIONS:

• Valid California Driver’s License, safe driving record, and maintenance of automobile insurance

• Must be able to travel locally

• Must be willing and able to lift/push/pull up to 50 lbs. and seek assistance for anything over 50 lbs

• Required to work weekends and irregular hours as deemed necessary

• Required to work two days starting a 6 am

• Ability to tolerate possible exposure to hot and cold weather when attending outreach events

• Ability to establish and maintain effective working relationships with other co-workers and the public

EDUCATION AND EXPERIENCE:

• Bilingual English/Spanish (Fluency written and spoken) REQUIRED

• An associate degree from an accredited college is highly desirable

• 2-3 years of community outreach activities

• 3-5 years of experience driving a large vehicle

• Excellent Customer Service

KNOWLEDGE, AND ABILITIES:

• Knowledge of Microsoft Office Pro (Word, Excel, PowerPoint)

• Knowledge of relational database/software(i.e., Access database, Salesforce, Eventbrite, etc.) is a plus

• Excellent organizational skills

• Demonstrate a positive and professional image through dress and behaviors; display tact and friendliness when dealing with clients, leadership, staff, and partners

• Demonstrated problem-solving abilities

ESSENTIAL DUTIES:

• Operate and maintain a 24-foot mobile office unit with a focus on safety

• Understand and comply with all Cal OSHA, Department of Motor Vehicles, and safety guidelines

• Conduct daily inspection, maintenance, and safety checks on the vehicle before use and at the end of use

• Ensure that the vehicle is in proper operational order, registration and insurance information are present and up-to-date, and promptly report any/all safety, mechanical, or maintenance issues to the Executive Director or designee

• Refuel and maintain a clean and orderly vehicle

• Log all vehicle maintenance needs and schedule regular maintenance

• Completes inventory control sheet at each event, ensures the vehicle is securely locked, and that transported items or personal items of are not left behind.

• Perform all event-related administration, including loading and unloading set-up, break-down, and post-event reporting

• Screen clients for eligibility screening for government and private sponsored programs

• Handle with care, Personally Identifiable Information (PII) confidential client information and follow StLRS’ confidentiality policy

• Perform day-to-day administrative functions, including answering phone calls, making appointment reminder calls, providing data entry assistance when needed, filing, maintaining the confidentiality of client files, etc

• Demonstrate a positive and professional image consistently through dress and behavior; display tact and friendliness when dealing with clients, leadership, staff, and partners

• Maintain Quality Assurance of all documents and files and complete data entry into the organization’s computer system

• Perform outreach activities at events such as handing out flyers, engaging the public about services, and answering questions about programs

Job Type:

Part-time 3 days a week and must be flexible for some weekends

• Driver's License (Preferred) Work Location: Different Locations