Job Description

• Prepare reports for various groups in English and Korean, including supporting documentation through SQL queries and system-generated reports.
• Support project teams by conducting systems analysis and providing coordination for major system implementations.
• Provide clear and professional verbal, written, and electronic communication with IT members, vendors, multicultural groups, and end users. This includes preparing routine status reports, procedural guides, technical advice, and recommendations.
• Ensure maximum performance, stability, and reliability by monitoring and tuning enterprise systems daily.
• Provide hardware (IT/Manufacturing) and software recommendations by gathering requirements, analyzing existing systems, researching vendor specifications, and presenting findings to the IT team.
• Provide training and technical support to end users on new and existing global systems.
• Collaborate with Automation (PLC Control Engineers) to troubleshoot and improve integration between manufacturing systems and related equipment.
• Identify and resolve system issues in a timely manner through DB access and in-house interface programs connected to manufacturing equipment.
•Perform other related duties as assigned.

Qualifications

• Bachelor’s degree in a related field
• Strong troubleshooting skills and methodology
• Broad knowledge of servers and operating systems
•Strong customer service, communication, and interpersonal skills, with the ability to work independently

Preferred Qualifications:
• Broad knowledge of MES systems
• Relevant certifications such as Microsoft Certification
• Proficiency in MS Office and other standard software
•Understanding of Active Directory and Windows system infrastructure
• Korean/English Bilingual REQUIRED

Additional Information

All your information will be kept confidential according to EEO guidelines.