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Front Desk Courtesy Officer

MHR-CHRISTIAN CARE FORT WORTH

Front Desk Courtesy Officer

Fort Worth, TX
Full Time
Paid
  • Responsibilities

    Christian Care Communities & Services is a non-profit, faith-based organization that operates three communities in the Dallas/Fort Worth Metroplex. For more than 70 years, CCC&S has provided quality housing and health care services for seniors in North Texas. Providing innovative and loving care for those we serve is our mission. Come join a team that doesn’t just work together but does L.I.F.E. together. Awarded as the Best Place to Work for 3 years, all that is missing is YOU!

    We are seeking individuals to join our team in the position of Front Desk Courtesy Officer. The Front Desk Courtesy Officer works primarily in a senior community environment and must be able to move throughout the buildings and grounds as needed throughout the day. Ability to lift up to 50 pounds. Requires working under some stressful conditions to meet resident/family needs and deadlines. The duties and responsibilities of the Front Desk Courtesy Officer include monitoring the safety and wellbeing of the residents and teammates of Christian Care Communities and Services. The Front Desk Courtesy Officer reports to the Director of Plant Operations and the Facility Services Director.

    Location: Fort Worth, TX

    Schedule: Saturday & Sunday, 6:00am-2:00pm or 2:00pm-10:00pm

    Job Qualifications:

    Education: High School or equivalent

    Experience: Minimum required 1-year experience preferably in a health care setting

    Skills: Excellent communication skills and basic computer skills

    Transportation: Ability to ensure timely arrival and stable transportation.

    Essential Responsibilities:

    • Greet all visitors, guests, teammates, and residents in a warm, professional manner.
    • Conduct regular driving rounds of community to check security and to assure the safety, health, and welfare of residents, teammates, and others.
    • Drive bus for residents to attend on-campus events and church services.
    • Correct and report situations that compromise the safety, health, and welfare of residents, teammates, and others.
    • Assist teammates, residents, and visitors with parking and navigating the community.
    • Monitor for trespassers, documenting license plates, make and model of vehicles.
    • Complete forms and write up activities, rounds, work orders, and maintenance requirements into TheWorxHub.
    • Log and respond to emergencies, and document observations, interventions, and outcomes.
    • Assist residents and teammates with automobile breakdowns and minor maintenance issues such as stopped up toilets and sinks, light bulb changes, mopping up spills, etc.
    • Make walking rounds outside, inside, and between buildings. Respond to emergency 911 calls, fire alarms, trespassers, security threats, and severe weather alerts.
    • Answer phones and direct calls to proper locations.
    • Perform assigned tasks in accordance with policies and procedures.
    • Perform other assignments as requested.
    • Establish and encourage an atmosphere of optimism, warmth, and interest in residents’ activity preferences and needs.
    • Promoting CARING is our Calling.

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.