Job Description

This is an excellent opportunity for a seasoned Customer Servive Representavie that is seeking a career opportunity with a well-established company that provides its employees with excellent comp and benefits plan. Many of our employees have been with us for over 20 years.

We are seeking a self-motivated person who can identify and close new customers. The candidate will also maintain a high level of relationship with our existing customer base. This person will leverage relationships by engaging in aftermarket sales, fleet auditing, dispute resolution and other customer facing issues with our existing clients. The ideal candidate will have experience as a Customer Service Representative in the industrial equipment field as well as managing and maintaining existing customer’s needs.

• The Customer Service Representative will identify new service opportunities within a specific territory.

• Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained.

• The Customer Service Representative will be responsible to maintain and service existing customer needs in a given territory, establish new business opportunities through canvasing and cold calling, and fulfill the company’s internal departmental needs.

• The Customer Service Representative will be responsible to manage and track customers using a variety of internal metrics.

• This role will interact with our Account Managers, Accounting, and internal Sales/Service Teams.

• Review billing issues with your customers to acheive resolution

• Sell maintenance contracts on equipment and catalog sales.

• Position compensation is Base Salary based on experience plus commision.

Qualifications:

• Bachelors Degree Preferred
• 1-3 years of outside sales experience
• 1-3 years of Industrial Warehouse sales preferred
• Excellent communication Skills
• Strong computer application skills
• Experience usig CRM's, preferrably Sales Force
• AR/Billing resolution experience preferred
• Valid drivers license and personal vehicle

Our Core Values drive us to be the best in our industry while providing a challenging and rewarding career for our employees. MHS Lift has multiple employees that have been with us for over 25 years. MHS is committed to excellence while providing an Ethical, Innovative, and Dignified Work Environment.

Material Handling Supply, Inc. (MHS Lift) celebrated our 52nd Anniversary in 2022. MHS Lift was awarded the Top Workplace 2020 - 2022 by the Philadelphia Inquirer. We have continued to expand our staff to more than 200 employees in 3 locations who are committed to providing forklift trucks and warehouse products that are carefully selected to give our customers the best service based on their applications. We also provide service and parts for those products we rent, lease and sell. MHS has been loyally representing Crown and Unicarriers equipment for more than five decades.