Job Description

Why have a job when you can build a career?  We are proud to be defined by the excellent service and convenience offered to our members.  There are many reasons to work for MIDFLORIDA, which is probably why we were voted one of Florida Trend's "Best Places To Work."  MIDFLORIDA offers a positive team culture, an open door management style, stability, competitive benefits, and a career path with a growing, successful company!  Join us on our mission to improve the financial well being of our members!  

Call Center Representatives perform the following functions:

• Provide excellent service by answering questions and fulfilling requests via phone and email in a timely and accurate manner
• Improve the financial well being of our members by offering products and services to save time and money

Qualified candidates will possess: 

• Excellent service and communication skills
• Flexibility, resilience, and the ability to multi-task
• Time management, organization, and problem solving abilities
• A history of meeting or exceeding sales expectations
• Availability to work any shift between the operating hours of 7:00 AM - 8:00 PM Monday through Saturday
• High School Diploma or equivalent is required
• Previous call center experience preferred
• Bilingual (English and Spanish) candidates are encouraged to apply

MIDFLORIDA Perks:

• Stability
• Opportunity for growth
• Benefits and 401K Plan
• Paid time off and Paid Holidays
• Tuition assistance after 6 months of service
• Salary and Bonuses – Bonus programs and annual appraisals with salary increase opportunities

Company Description

MIDFLORIDA Credit Union has seen substantial growth and success over the years, and it's our belief that's all because of our commitment to providing exceptional service and convenient banking options to our members. All our efforts support our mission of improving the financial well-being of our members.