Job Description

MIDWEST ROI HAS 1 POSITION AVAILABLE IN ST. CHARLES, IL FOR A RELEASE OF INFORMATION SPECIALIST - FIELD REPRESENTATIVE.

RELIABLE TRANSPORTATION AND TRAVEL IN CHICAGO-LAND AREA REQUIRED

ROI FIELD REPRESENTATIVE- JOB DESCRIPTION: MIDWEST ROI FIELD REPRESENTATIVE SECURELY PROCESSES HEALTH RECORDS AT ONE TO MULTIPLE FACILITIES (PROVIDERS).REQUIRES AT MINIMUM 1 YEAR OF EXPERIENCE OF RHIT/ROI/HEALTHFIELD. THIS POSITION RESPONSIBLE FOR PROCESSING ALL RELEASE OF INFORMATION (ROI) SPECIFICALLY MEDICAL RECORD REQUESTS IN A TIMELY AND EFFICIENT MANNER ENSURING ACCURACY AND PROVIDING CUSTOMERS WITH THE HIGHEST QUALITY PRODUCT AND CUSTOMER SERVICE. ASSOCIATE MUST AT ALL TIMES SAFEGUARD AND PROTECT THE PATIENT’S RIGHT TO PRIVACY BY ENSURING THAT ONLY AUTHORIZED INDIVIDUALS GAIN ACCESS TO THE PATIENT’S MEDICAL INFORMATION AND THAT ALL RELEASES OF INFORMATION ARE IN COMPLIANCE WITH THE REQUEST, AUTHORIZATION, COMPANY POLICY AND ILLINOIS STATE/HIPAA REGULATIONS. THIS POSITION MAY BE PART-TIME OR FULL-TIME. COMPENSATION IS BASED ON EXPERIENCE AND PERFORMANCE.

MINIMUM QUALIFICATIONS:

• MUST PASS A BACKGROUND CHECK

• ADMINISTRATIVE EXPERIENCE IN AN OFFICE SETTING; PREVIOUS RELEASE OF INFORMATION, MEDICAL RECORDS, OR OTHER RELATED EXPERIENCE IN A HEALTHCARE ENVIRONMENT IS PREFERRED.

• PROVEN CUSTOMER SERVICE EXPERIENCE AND/OR TRAINING.

• ABILITY TO EFFECTIVELY USE COMPUTER SOFTWARE AND TECHNOLOGY AS REQUIRED BY THE MEMBER FACILITY INCLUDING MICROSOFT WORD, EXCEL & ADOBE STANDARD.

• ABILITY TO UNDERSTAND AND BECOME KNOWLEDGEABLE OF RELEASE OF INFORMATION STANDARDS, POLICIES & PROCEDURES AND HIPAA REGULATIONS AND TO COMPLETE WORK IN COMPLIANCE WITH THESE AND OTHER STANDARDS.

• ABILITY TO READ AND COMPREHEND SIMPLE, HEALTHCARE TERMINOLOGY.

• EFFECTIVE VERBAL AND WRITTEN COMMUNICATION SKILLS.

• EFFECTIVE ORGANIZATIONAL SKILLS A MUST.

• ABILITY TO WORK PROFESSIONALLY, EFFECTIVELY, AND EFFICIENTLY IN A TEAM ENVIRONMENT WITH CUSTOMERS, MANAGEMENT, AND CO-WORKERS.

• MUST BE ABLE TO MULTITASK EFFECTIVELY.

• DETAIL ORIENTED

• ABLE TO TRAVEL AROUND CHICAGO NW SUBURBS

EDUCATION/TRAINING/EXPERIENCE:

• HIGH SCHOOL DIPLOMA (GED) REQUIRED

• PREFERRED - REGISTERED HEALTH INFORMATION TECHNICIAN OR ROI EXPERIENCE/KNOWLEDGE

• KNOWLEDGE, EXPERIENCE AND/OR TRAINING IN ACCURATE DATA ENTRY, OFFICE EQUIPMENT, AND PROCEDURES REQUIRED.

FULL-TIME EMPLOYEES CAN QUALIFY FOR THE FOLLOWING BENEFITS:

• HOLIDAY PAY

• VACATION PAY

• 401K

• HEALTH INSURANCE

JOB TYPE: FULL-TIME, 32-40 HOURS

SALARY: $12.00 TO $15.00 /HOUR