Customer Service Associate - Work from home available!
Job Description
MIG has been deemed an essential business throughout CA due to Covid-19. We are receiving a large in flux of requests for our services so we are seeking a full time Customer Associate with soft sales to help manage this influx. Our full-time associates will work out of our Concord office and/or fully mobile from home. In this role, you’ll be a part of a team that upholds a high bar for customer happiness and strives to best help customers transform the way they protect their family.
A Customer Associate sits at the intersection of our Customer Success, Product, and Engineering teams to provide a level of support that consistently delights stakeholders. This unique opportunity puts you in the best position to have insight into the product roadmap, manage expectations for future releases, and elevate customers’ experiences.
WHO WILL LOVE THIS JOB:
BENEFITS:
We also offer a merit based promotion structure for applicants looking to advance their career into team management....
Company Description
The McQuade Insurance Group is a subsidiary of Globe Life which is Fortune list 593 traded on the NYSE under (GL). We are in all 50 states, Canada, New Zealand, Ireland, and the United Kingdom and is the official insurance company of the Dallas Cowboys and the Texas Rangers! Globe Life has maintained an A+ superior rating from AM Best Company for over 20 years, and have a gold star rating with the BBB. We are also the 24th happiest workplace in America according to Forbes magazine. We are currently the #1 agency in our market internationally. Globe Life was founded in 1900 and provides supplemental benefits to unions, credit unions and associations. Our company has a well-established marketing plan, a strong niche market (20,000+ groups worldwide), and a product highly valued by customers (5 million+ worldwide).