MIS Operations & Network Administrator

Position Summary

The MIS Operations & Network Administrator supports the day-to-day operation of enterprise systems, reporting, and infrastructure for a growing organization. This role ensures system reliability, supports business users, and assists with system enhancements, reporting, and disaster recovery activities.

Key Responsibilities

• Monitor and support daily system processing and reporting activities
• Troubleshoot system, application, and user issues; research and resolve errors
• Develop and maintain basic system scripts, reports, and database queries
• Assist with testing and implementation of system upgrades and new releases
• Support automated reporting, document generation, and archival processes
• Maintain system logs, backups, and recovery procedures
• Provide end-user support for productivity tools and virtual/remote desktop environments
• Assist with disaster recovery planning, testing, and documentation
• Collaborate with internal teams and external vendors to support system performance
• Serve as backup to MIS leadership as needed

Qualifications

• Experience supporting enterprise systems and IT operations
• Working knowledge of databases and reporting tools (SQL preferred)
• Familiarity with system administration, backups, and troubleshooting
• Experience supporting end users in a professional environment
• Strong problem-solving skills and attention to detail
• Ability to work independently and manage multiple priorities

Preferred Experience

• Experience with midrange or enterprise systems
• Exposure to scripting, reporting automation, or document management systems
• Experience supporting virtual desktop or thin-client environments
• Knowledge of disaster recovery best practices