Job Description
We are seeking Customer Service Representatives to join our team!
$15.00/hr
Must be available for any 8 hour shift from 7 am to 7 pm
Responsibilities:
Assists with problem resolution, as needed. Responds to phone inquiries in a prompt, courteous and concise manner. Documents all encounters in clear and concise online logs. Transfers callers to other Call Center units as needed. Meets individual performance standards. Performs other duties as may be assigned by management. Attains and maintains strict required attendance and performance metrics. Additional Job Details: Requires experience with Microsoft Office, Excel, OnBase. Must type 30 wpm. Must be effective at multi-tasking. Prior Medicaid experience preferred. Prior Call Center experience preferred
Company Description
MMC makes finding and applying for jobs simple. Partner with MMC to find the right opportunities across multiple industries in the US. Find out more by visiting www.MMCGRP.com MMC, is an Equal Opportunity Employer, M/F/D/V. Please feel free to contact us if you are an individual with a disability and require accommodation in the application process.