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Customer Service Representative

MMC Group LP

Customer Service Representative

Ocoee, FL +5 locations
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking Customer Service Representatives to join our team!

    $15.00/hr

    Must be available for any 8 hour shift from 7 am to 7 pm

    Responsibilities:

    Assists with problem resolution, as needed. Responds to phone inquiries in a prompt, courteous and concise manner. Documents all encounters in clear and concise online logs. Transfers callers to other Call Center units as needed. Meets individual performance standards. Performs other duties as may be assigned by management. Attains and maintains strict required attendance and performance metrics. Additional Job Details: Requires experience with Microsoft Office, Excel, OnBase. Must type 30 wpm. Must be effective at multi-tasking. Prior Medicaid experience preferred. Prior Call Center experience preferred

    Company Description

    MMC makes finding and applying for jobs simple. Partner with MMC to find the right opportunities across multiple industries in the US. Find out more by visiting www.MMCGRP.com MMC, is an Equal Opportunity Employer, M/F/D/V. Please feel free to contact us if you are an individual with a disability and require accommodation in the application process.

  • Locations
    Aurora, CO • Ocoee, FL • Boise, ID • San Antonio, TX • Austin, TX • Salt Lake City, UT