Welcomes and greets all patients and visitors, in person or over the phone.

Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.

Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.

Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately.

Schedule and confirm patient appointments.

Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff.

Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.

Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight.

Responsible for keeping the reception area clean and organized.

Ensure that the waiting room environment remains quiet, calm, and welcoming.

Uphold the positive reputation of our medical office by always treating visitors in a friendly, welcoming, and compassionate manner.

Perform Registered Chiropractic Assistant’s duties

Other duties as assigned.