Medical Receptionist/Front Desk Coordinator
MORE Physical Therapy, Inc. seeks an experienced Medical Receptionist to handle patient-facing duties as well as general office administration. The ideal candidate is someone who thrives in a job that includes significant amounts of multi-tasking but is also skilled in providing attentive personalized service. We currently have an opening for a full time (Monday through Friday) Medical Receptionist/Front Desk Coordinator at our clinic in the Rose Garden area of San Jose.
JOB SUMMARY:
Provide exceptional customer service to ensure patient satisfaction
Answer heavy phones
Conduct intake process facilitating prompt access to care
Coordinate and schedule patient appointments
Check patients in and out
Collect co-payments
Ensure all reports, documents and data are sent or received in a timely manner
Enter patient data in EMR system
Collaborate effectively with co-workers and referring physician offices
Support Clinic Manager in office coordination and organization
KEY COMPETENCIES:
Customer service
Computer literacy
Attention to detail
Written and verbal communication
Collaboration and teamwork
Familiarity with private and workers compensation insurance
A minimum of one year of receptionist experience in a healthcare setting required
BENEFITS:
*Paid vacation, holidays and sick time
*Medical, dental and vision insurance
*Flexible spending accounts for healthcare, daycare, and transit
*401(k)
This is a full-time position; Monday through Friday between the hours of 8:30 AM and 5:00 PM
ABOUT MORE PHYSICAL THERAPY, INC:
At MORE our passion is empowering patients to return to play, return to work, and return to life! With a clinical emphasis on manual therapy and exercise intervention, MORE has been a leader in delivering orthopedic and sports rehabilitation in the south San Francisco Bay Area and Peninsula since 1988.