MORE Physical Therapy, Inc. seeks an experienced Medical Receptionist to handle patient-facing duties as well as general office administration. The ideal candidate is someone who thrives in a job that includes multi-tasking while also providing attentive personalized service. We currently have an opening for a full time (Monday through Friday) Medical Receptionist/Front Desk Coordinator at our clinic in the Willow Glen area of San Jose.

JOB SUMMARY:

• Provide exceptional customer service to ensure patient satisfaction

• Answer heavy phones

• Conduct intake process facilitating prompt access to care

• Coordinate and schedule patient appointments

• Check patients in and out

• Collect co-payments

• Ensure all reports, documents and data are sent or received in a timely manner

• Enter patient data in EMR system accurately

• Collaborate effectively with co-workers and referring physician offices

• Support Clinic Manager in office coordination and organization

KEY COMPETENCIES:

• REQUIRED: A minimum of one year of receptionist experience in a healthcare setting

• Customer service

• Familiarity with Medicare, private, and workers compensation insurance

• Computer literacy

• Attention to detail

• Written and verbal communication

• Collaboration and teamwork

• Must be Covid-19 vaccinated

BENEFITS: *Paid vacation, holidays and sick time

*Medical, dental and vision insurance

*Flexible spending accounts for healthcare, daycare, and transit

*401(k)

This is a full-time position; Monday - Friday 8AM - 4:30PM

ABOUT MORE PHYSICAL THERAPY, INC: At MORE our passion is empowering patients to return to play, return to work, and return to life! With a clinical emphasis on manual therapy and exercise intervention, MORE has been a leader in delivering orthopedic and sports rehabilitation in the south San Francisco Bay Area and Peninsula since 1988.