Benefits:
Bonus based on performance
Health insurance
Paid time off
Flexible schedule
401(k)
Dental insurance
Opportunity:
Area Senior Sales Manager – Motel 6 Maingate Anaheim
Potential Career Path:
Area Director of Sales – Corporate Director of Sales
Description:
A fantastic opportunity to join Capital Insight Holdings - a growing company of 8 economy branded properties.
We’re seeking someone with creativity and high energy who comes with passion for uncovering new business, rethinking old strategies, and connecting interpersonally with clients both inside and outside the organization. The ideal candidate has proven results in achieving revenue goals while also providing exceptional client service with clients, vendors and other team members.
Benefits & Perks:
Quarterly Incentive Program
Medical, Dental
401(k) Retirement Program
Hotel Employee Discount Program
Paid time off (Vacation / Sick)
Essential Job Functions:
This position involves many aspects of the sales process: selling/closing the business across all segments (Group, Business Travel, and Consortia) and managing/executing the room block / group logistics. You will be part of a seasoned hotel teams that will support you and work with you to help ensure that events taking place in the hotels meet and exceed all expectations.
Sales Process
Builds and strengthens relationships with existing and new customers, industry organizations and hospitality network to enable future bookings.
Activities include prospecting calls, outside calls, entertainment, trade shows, participating in industry member organizations, etc.
Develops and manages relationships with key stakeholders, both internal and external.
Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
Executes designated sales strategies to develop and solicit specific accounts to achieve revenue goals.
Strives to achieve personal and hotel revenue goals.
Closes the best opportunities for the hotel based on market conditions and hotel needs.
Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
Maintains and grows business of existing accounts and identifies and develops new markets.
Conducts creative, thoughtful, and impactful site inspections.
Interacts with guests to obtain feedback on product quality and service levels.
Executes and supports Capital Insight Holdings’ Customer Service Standards and hotel’s Brand Standards.
Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations.
Managing Event Logistics
Executes and supports the operational aspects of business booked (e.g., BEO’s, event resume, billing, customer correspondence).
Greets customer during the event phase and hands off to Operations for the execution of details.
Ensures hourly associates understand expectations and parameters for guests and group details.
Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
Participates in customer meetings for assigned groups with guidance from his/her supervisor.
Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.
Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.
Follows-up with customer post-event.
Experience:
Minimum two years hotel experience is highly preferred (or related hospitality industry)
Economy hotel experience is preferred
Local area knowledge / experience preferred
Work Environment and Context:
Work schedule varies and may include working on holidays and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
Moderate travel between hotels and client’s locations required.
About Us :
Capital Insight is a nationally focused, family owned commercial real estate investment and development company based out of Los Angeles.
Through disciplined investment fundamentals, Capital Insight invests for long term ownership in assets that define their markets. Through our vertically integrated approach with first-class leadership and technology, we are able to make quick and confident decisions in the assets we pursue and own. Due to our location being in Los Angeles, many of our owned assets are located in Southern California but we are actively pursuing property acquisitions nationwide.
Capital Insight Holdings is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.