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Administrative Assistant and Customer Service Role

M

MR AIR NYC CORP

Administrative Assistant and Customer Service Role

New York, NY
Full Time
Paid
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  • Responsibilities

    Job Description

    Job Description

    **ABOUT THE COMPANY:
    **

    MR. AIR NYC is a HVAC design and installation company. We specialize in Mini split heat pump, water source heat pump and VRF for residential and commercial properties. Our dedication to the product's knowledge and customers relationship building is a source of continuing pride and success.

    MR. AIR NYC prides ourselves on our reputation for top quality installation within a timeline and budget. We are looking for a HVAC Installer helper that is willing to learn and has some experience and industry knowledge to be a part of our team and continued growth.

    **ADMINISTRATIVE ASSISTANT AND CUSTOMER SERVICE ROLE
    **

    Responsibilities:

    • Provide administrative support, such as data entry, and customer onboarding
    • Answer customer calls and sales representative emails
    • Schedule and managing complex schedules, confirm with clients for appointments
    • Follow up on quotes with Sales team to ensure we send out estimate in a timely manner after site visit
    • Receive delivery and organize the inventory
    • Obtain pricing and request quotes from vendors
    • Assist Sales Manager on reports and projects
    • Create invoice for service work
    • Verify, post, and confirm client payments (check, wires & credit cards)
    • Timely application of all client payments received
    • Acquire client remittances to ensure accurate and timely application
    • Occasionally may be asked to travel locally on behalf of the company
    • Job duty can be adjusted based on experience

    Skills

    • Proven experience as an administrative assistant or office admin assistant
    • Knowledge of office management systems and procedures
    • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
    • Excellent time management skills and the ability to prioritize work
    • Attention to detail and problem-solving skills
    • Excellent written and verbal communication skills
    • Strong organizational skills with the ability to multitask
    • College degree preferred

    Hours: (40 Hours a week) Monday - Friday, 8:30 AM to 5:00 PM, 30 mins. lunch

    **Salary: $43,000-$46,000 a year

    ** Please send resume to career@mrairnyc.com ****