MRC Creations is an industry leader in designing and manufacturing intimate apparel of every shape and style. Backed by over 20 years of experience, we provide our customers with quality products at the best prices. We are seeking Customer Success Specialist to be responsible for administering customer-based tasks. One of the primary duties will be to order entry and providing excellent customer service.

DUTIES AND RESPONSIBILITIES INCLUDE:

• Entering sales orders into SAP, including initial orders retrieved from EDI application
• Cross-checking physical PO copies with PO's received through EDI for accuracy
• Organizing and saving copies of PO's for easy retrieval
• Removing inventory from holds and keeping holds up to date
• Ordering tickets and maintaining ticket ordering spreadsheet
• Tracking samples received
• Pulling samples as needed for customers, meetings, and trade shows
• Organizing showroom and packing away closeout units
• Performing other related duties as needed
• Sales cycle support

QUALIFIED INDIVIDUALS MUST:

• Have administrative assistant/general office experience (in fashion industry preferred)
• Have intermediate to advanced Microsoft Excel skills
• Have excellent verbal and written communication skills
• Be a quick learner who can work with new technologies as needed
• Have great phone etiquette
• Have EXTREME attention to detail
• Be able to work under deadlines and to multitask in a fast-paced environment
• Have excellent planning and organizational skills
• Be able to problem solve and sometimes work without supervision
• Be comfortable in performing tasks outside general scope of duties

COMPANY BENEFITS:

• Medical Insurance
• Dental Insurance
• Paid Time Off
• Paid Holidays
• Paid Sick Leave
• 401(k) Retirement Options

COMPANY PERKS:

• Collaborative company culture
• Career advancement opportunities
• Work and life balance
• Catered lunches

COVID-19 PRECAUTIONS:

• Sanitizing, disinfecting, and cleaning procedures in place.
• Plastic barriers at workstations.
• Personal protective equipment provided.
• Social distancing guidelines enforced.

SCHEDULE:

• Full-time
• Monday to Friday
• 8:30 AM to 5:30 PM

PHYSICAL DEMANDS:

• While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel, and talk or hear. The employee frequently is required to walk; sit, reach with hands and arms, and stoop, kneel. The employee is occasionally required to sit for long period of times.

SALARY COMMENSURATE WITH EXPERIENCE.