PLEASE NOTE: THIS POSITION IS IN ANTICIPATION OF A VACANCY AWARD.
This position will provide in-depth, professional coordination of a pool of expert consultants. Under broad supervision, coordinates activities involving the Reviewer, QA Specialist, and Note Taking Specialist Pools – including recruiting, vetting, providing orientation, training and ensuring knowledge and skill maintenance. Supervises, guides, and/or instructs the work assignments of subordinate staff. Plans, coordinates, organizes and assesses the development and implementation of a functional program including program evaluation, and program management. Under the supervision of the Review Manager – Staffing, oversees, develops and implements policy, procedures and processes.
DUTIES:
- Recruits, selects, onboards and manages a pool of highly qualified technical experts who possess specialized human services expertise; research, legal, and policy knowledge; methodological and analytical skills; systems and change management experience; and other knowledge and skills necessary to perform the work of Reviewers, QA Specialists, and Note Taking Specialists.
- Assists with orientation, training, and providing task guidance of project staff, sub-contractors and other partners.
- Performs ongoing recruitment and selection throughout the project as gaps in capacity and expertise are identified and needs arise.
- Identifies gaps in knowledge and develops strategies to address them via training.
- Coordinates with Project planning and logistics staff and leadership to schedule and staff trainings, reviews and post-review activities.
- Performs administrative duties, statistical, financial or operational data analysis and reporting in support of management decision making in functional area.
- Identifies trends, discrepancies, and variances to improve the efficiency and effectiveness, and performance of the project’s operations.
- Partners with sub-contractors, stakeholders, other supported agencies and vendors to address service and business issues.
Required Skills
- Working more than 40 hours per week may be required to meet project deadlines.
- Physically able to participate and present in training sessions, presentations and meetings.
- Some travel may be required for the purpose of meeting with clients, stakeholders, vendors or off-site personnel/management.
Required Experience
EDUCATIONAL REQUIREMENTS:
Master's degree in human services, social services, social work, public health, or related field from an accredited college or university AND Three years of management in a human service delivery program OR Bachelor's degree in a related field from an accredited college or university AND Six years of experience, including Four years of management in a human service delivery program.
KNOWLEDGE & EXPERIENCE:
- Proven work experience in consulting and consultant management.
- Understanding of Federal, State and County government and experience working in or providing support to large government bureaucracies.
- Extensive and progressively responsible experience in a relevant human services field with expertise in one or more of the following areas: training and administration; strategic consulting; research and evaluation; data analysis and continuous quality improvement; change management.
- Experience managing budgets; selecting, coordinating, and overseeing multiple subcontractors and consultant experts; and leading large-scale projects to deliver tools, training, consultation, or other technical assistance-related services to governments, agencies, communities, businesses, schools, or other organizations.
- Experience hiring, developing, managing, supervising, and retaining a team of highly skilled, culturally diverse, and experienced multi-disciplinary and specialized staff.
- Knowledge of the priority areas set forth for transformation.
- Strong proficiency in the use of Microsoft Office Suite and/or standard software applications typically used in a corporate office environment.
DLH CORPORATION IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, PREGNANCY, SEXUAL ORIENTATION, GENDER IDENTITY, NATIONAL ORIGIN, AGE, PROTECTED VETERAN STATUS, OR DISABILITY STATUS