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Engineer, Technical Support & Services

MSC Software

Engineer, Technical Support & Services

Newport Beach, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Provide technical support, sales support and training for MSCs FEA product lines, with emphasis on MSC Nastran, Patran and Marc.

    • Resolve customers technical issues via phone, email, Web and/or client site interactions.
    • Thoroughly document product issues, interact effectively with colleagues in Product Development, sales, support and other departments.
    • Ability to create and/or deliver training classes and technical seminars.
    • Drive product evolution and quality via feedback to other groups in the company.
    • Define and promote industry best practices leveraging MSCs tools.

    REQUIREMENTS

    • Masters degree or higher in engineering is highly desirable
    • Minimum of 5 years of recent professional experience in engineering using a commercial FEA tools
    • Proficiency with MSC Nastran, Patran and Marc
    • Experience in statics, dynamics, thermal and nonlinear analysis
    • Experience in acoustic, fluid-structure, composites and/or aeroelastic analysis preferred
    • Good general knowledge in the CAE technical field
    • Knowledge in dynamics, statics, fatigue and solving large problems
    • Knowledge of Nastran and other MSC products is required
    • Good knowledge of Windows and/or Linux systems
    • Excellent presentation, written and verbal communication and interpersonal skills
    • Availability to travel as required
    • Highly motivated individuals and work to task completion including occasional off-house.