Job Description

MTS Systems Corporation is a global leader in supplying test systems and industrial sensors for the vehicle, aerospace and material markets. We develop high-performance solutions that provide value to our customers while creating a unique and challenging work environment. MTS is home to some of the best technical and creative people in the world. Our customers use MTS’ hardware and software solutions to test their materials, products, and structures. The knowledge acquired by these characterizations is fundamental to validate, accelerate and improve design, development, and manufacturing processes.

If you are a student who enjoys a work environment that thrives on innovation, fast paced problem-solving and producing a product that will become real world ready, we would like you to consider our 12-14 week paid summer internship program at our Eden Prairie, MN, headquarters.  Begins Mid to late May 2022.

Interns at MTS benefit from regular Lunch-and-Learn sessions that help learn about the organization while gaining technical knowledge in their areas of interest. Your internship with MTS is highlighted by activities that allow you to socialize with other interns and network with employees and senior business leaders. An internship with MTS can be an important stepping stone to a full-time position.

For students who do not live in the Twin Cities, we provide subsidized, fully-furnished housing with a full kitchen.

Primary Objective: 

The User Experience (UX) Intern will support design and development of the next generation software used to set up and control MTS test and simulation products. The UX Intern will be part of the team employing usability methods such as heuristic evaluation, needs finding, usability testing and rapid prototyping to design and evaluate next generation and new products. 

MAJOR AREAS OF ACCOUNTABILITY:

The UX Intern will lead a pilot program to develop metrics for assessing usability of MTS’s platform application software.  As a basis of this pilot program, the Intern will investigate which types of usability metrics and heuristics would be most feasible to employ for assessing user interface design for this specific product family.   Then build a  plan that includes a roadmap, timeline, and steps to be completed to generate metrics based on the findings of this investigation.  Critical elements of this plan include:

• A review of industry best practices in usability metrics
• Recommendations of which metrics best fit the MTS platform software application product line
• Recommendations of how those metrics should be measured
• Building consensus among stakeholders around an optimal set of metrics and how those metrics will be measured
• Baselining the usability metrics of the current state of the software
• Review of prioritized assessment of areas needing improvement
• Proposal for how to improve the software development process to drive continuous improvement of usability as measured by improvement in those metrics

Working with MTS UX experts and software development staff, the UX Intern will develop an analytical foundation to guide the design of the MTS software user experience for years to come. The UX Intern will be responsible for producing user flows, use cases, software screen designs, reports, bug descriptions and work instructions for screen designs. In addition, they will be involved in, and sometimes lead, user interviews, brain-storming sessions, heuristic walkthroughs and usability tests, responsible for developing reports from those activities.

Qualifications

MINIMUM QUALIFICATIONS: 

• Pursuit or attainment of a BA or MA/MS in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction, UX Design, User Experience, Engineering or a related field.
• Experience conducting user interviews, needs finding and user requirements gathering
• Familiarity with heuristic evaluation techniques and usability testing 
• Familiarity with experimental research of software products
• Working knowledge of Microsoft Windows, Word, Excel and PowerPoint
• Rapid Prototyping experience is a plus

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Additional Information

All your information will be kept confidential according to EEO guidelines.

_ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. _

_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. _

_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.  _