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IT Support

MTZ Solutionz

IT Support

San Jose, CA
Full Time
Paid
  • Responsibilities
      Seeking IT Support Person
    
      YEARLY SALARY: $50-$80k Depending on Experience plus Benefits
    
      TO APPLY: Submit your LinkedIn and Resume 
    
      SCHEDULE:
    
      The job is Full Time and Primarily On-Site
    
      Monday thru Friday 9:00 AM to 5:30 PM 
    
      It will require Occasional Nights and Weekends as needed.
    
      Some remote projects as well.
    
      DAILY RESPONSIBILITIES:
    
      IT Systems Health Check
    
      In Person and Remote Support (Slack, Phone, Email)
    
      Onboarding and Offboarding Assistance
    
      End of the week Feedback on Support Challenges, IT needs, Employee requests
    
      Potential for After Hours Support
    
      Should have a Working Knowledge of the following:
    
      Apple Mac OSX and Microsoft Windows Desktop Operating Systems, and iOS mobile
    
      Working Knowledge of Microsoft Office
    
      Help Desk: 1 year (Preferred)
    
      Windows or Mac: 1 year (Preferred)
    
      Office365 (Microsoft Workspace) Admin Tools
    
      Google Workspace Admin Tools
    
      Apple Business Management Tools
    
      REQUIREMENTS:
    
      Occasional Travel to other company locations: LA, San Diego, Orange County, San Francisco, Oakland, San Jose, Portland, Seattle, Phoenix, Las Vegas, and More.
    
      IT Support Experience for 20 plus Users
    
      Learn and improve IT Knowledge and Skills
    
      Learn our In-House Software and Client-Facing Software
    
      Learn how to Troubleshoot both Employee and Client Issues on In-House and Client-Facing Platforms
    
      Learn Company Created Software
    
      Work as a Team
    
      Follow a Process
    
      Train New Employees on our Software and provide Feedback from Users to the IT Development Team
    
      Occasional Travel between Offices
    
      Valid Driver's License and a Vehicle
    
      Pass a Pre-Employment Background Check
    
      Perform other Duties as Assigned
    
      Good Communications Skills
    
      You will have the opportunity to learn Computer Development, API Integration, Automation Development, Server Management, VoIP phone System Management, Virtual Server Management, and any of our Technologies when looking to expand Knowledge and Career
      BENEFITS:
    
      We are pleased to offer a compensation package which includes: Competitive hourly rate, company paid medical & dental, vision, 401k, life insurance, paid time off and holidays, supportive team environment, laptop, company vehicle, tuition reimbursement, and career advancement opportunities. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic.