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IT Support

MTZ Solutionz

IT Support

Oakland, CA
Full Time
Paid
  • Responsibilities
    Seeking IT Support Person
    
    YEARLY SALARY: $50-$80k Depending on Experience plus Benefits
    
    TO APPLY: Submit your LinkedIn and Resume 
    
    SCHEDULE:
    
    The job is Full Time and Primarily On-Site
    
    Monday thru Friday 9:00 AM to 5:30 PM 
    
    It will require Occasional Nights and Weekends as needed.
    
    Some remote projects as well.
    
    DAILY RESPONSIBILITIES:
    
    IT Systems Health Check
    
    In Person and Remote Support (Slack, Phone, Email)
    
    Onboarding and Offboarding Assistance
    
    End of the week Feedback on Support Challenges, IT needs, Employee requests
    
    Potential for After Hours Support
    
    Should have a Working Knowledge of the following:
    
    Apple Mac OSX and Microsoft Windows Desktop Operating Systems, and iOS mobile
    
    Working Knowledge of Microsoft Office
    
    Help Desk: 1 year (Preferred)
    
    Windows or Mac: 1 year (Preferred)
    
    Office365 (Microsoft Workspace) Admin Tools
    
    Google Workspace Admin Tools
    
    Apple Business Management Tools
    
    REQUIREMENTS:
    
    Occasional Travel to other company locations: LA, San Diego, Orange County, San Francisco, Oakland, San Jose, Portland, Seattle, Phoenix, Las Vegas, and More.
    
    IT Support Experience for 20 plus Users
    
    Learn and improve IT Knowledge and Skills
    
    Learn our In-House Software and Client-Facing Software
    
    Learn how to Troubleshoot both Employee and Client Issues on In-House and Client-Facing Platforms
    
    Learn Company Created Software
    
    Work as a Team
    
    Follow a Process
    
    Train New Employees on our Software and provide Feedback from Users to the IT Development Team
    
    Occasional Travel between Offices
    
    Valid Driver's License and a Vehicle
    
    Pass a Pre-Employment Background Check
    
    Perform other Duties as Assigned
    
    Good Communications Skills
    
    You will have the opportunity to learn Computer Development, API Integration, Automation Development, Server Management, VoIP phone System Management, Virtual Server Management, and any of our Technologies when looking to expand Knowledge and Career
    BENEFITS:
    
    We are pleased to offer a compensation package which includes: Competitive hourly rate, company paid medical & dental, vision, 401k, life insurance, paid time off and holidays, supportive team environment, laptop, company vehicle, tuition reimbursement, and career advancement opportunities. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic.
    
    Seeking IT Support Person for a Fire Life Safety Company
    

    Yearly Salary: $50-$80k Depending on Experience plus Benefits To Apply Submit: Resume and LinkedIn The job is Full Time (On-Site), primarily Monday thru Friday 9:00 AM to 5:30 PM, and will require Occasional Nights and Weekends as needed. Daily Responsibilities: -IT Systems Health Check -In Person and Remote Support (Slack, Phone, Email) -Onboarding and Offboarding Assistance -End of the week Feedback on Support Challenges, IT needs, Employee requests -Potential for After Hours Support Should have a Working Knowledge of the following: -Apple Mac OSX and Microsoft Windows Desktop Operating Systems, and iOS mobile -Working Knowledge of Microsoft Office -Help Desk: 1 year (Preferred) -Windows or Mac: 1 year (Preferred) -Office365 (Microsoft Workspace) Admin Tools -Google Workspace Admin Tools -Apple Business Management Tools Requirements: -IT Support Experience for 20 plus Users -Learn and improve IT Knowledge and Skills -Learn our In-House Software and Client-Facing Software -Learn how to Troubleshoot both Employee and Client Issues on In-House and Client-Facing Platforms -Learn Company Created Software -Work as a Team -Follow a Process -Train New Employees on our Software and provide Feedback from Users to the IT Development Team -Occasional Travel between Offices -Valid Driver's License and a Vehicle -Pass a Pre-Employment Background Check -Perform other Duties as Assigned -Good Communications Skills You will have the opportunity to learn Computer Development, API Integration, Automation Development, Server Management, VoIP phone System Management, Virtual Server Management, and any of our Technologies when looking to expand Knowledge and Career. Benefits: We are pleased to offer a compensation package which includes: Competitive hourly rate, company paid medical & dental, vision, 401k, life insurance, paid time off and holidays, supportive team environment, laptop, company vehicle, tuition reimbursement, and career advancement opportunities. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic.