Job Description

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is FULL TIME. Our Customer Service Representative needs to exceed customer service standards to current clients while also ASSISTING PROSPECTS AS THEY CALL IN. 

NO PRIOR EXPERIENCE IS NECESSARY APPLY FOR THE POSITION TODAY BY COMPLETING THE FORM AND COMPLETING THE ASSESSMENT.

BENEFITS We offer amazing benefits:

• Paid Time Off
• Career Opportunity
• Flexible Schedule
• Paid Training
• Base pay plus commission

RESPONSIBILITIES

• Process customer policy change requests.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Schedule appointments for sales staff to meet prospective customers.
• Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.

REQUIREMENTS

• A PROPERTY & CASUALTY LICENSE IS PREFERRED BUT WILL TRAIN GOOD INDIVIDUAL.
• ABILITY TO OBTAIN OR POSSESS AN ACTIVE LIFE & HEALTH INSURANCE LICENSE.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Driven and goal-oriented individual.
• Ability to tactfully handle stressful and difficult situations.
• Must be highly self-motivated.
• Self-confidence, closing skills
• Motivation for Sales 
• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Excellent Communication/interpersonal skills.
• Must have ability to multi-task.