Job Description

This position reports to the Director of IT.

As a Network Engineer, you will be responsible for:

· Responsible for assuring users are provided with efficient and timely supports on general office-based desktop/laptop, as well as general office networking, office software and hardware (switches, Router and VPN etc.).

· Act as the primary technical support for all helpdesk and critical IT network issues

· Provides professional and timely support for a wide range of IT equipment, software and server room systems and network devices.

· Identify and implement solutions to resolve client’s issues and bring idea for improvement

· Proactively manage any planned changes, upgrades. Inform those who would be impacted, ensure everything is working 100%

· Ensure technology (WiFi, Laptop VPN , Phone system) are synced in and working fine

· Build and set up computer networks by physically installing, connecting and configuring equipment.

· Install and configure network software, including security software and protections.

· Participate in troubleshooting network outages or performance issues.

· Support telecom equipment and other connected devices.

· Schedule the installation of firmware patches and updates to all network devices and software.

· Perform network security measures and monitor for threats.

Qualifications

The ideal Network Engineer will also have:

· BS in Computer Science, Information Technology or Engineering or equivalent.

· 3+ years of experience in IT delivery professional services environments.

· Deep knowledge of IT and networking including experience managing enterprise technology.

· Strong attention to detail, making and keeping commitments and meeting deadlines

Additional Information

As a member of our team you will enjoy:

· Base Salary

· Annual Company Bonus Program*

· Health Insurance (medical, dental, vision, other optional insurances)

· Paid Holidays, Paid Time Off and Paid Sick Leave

· 401(k) Program

· Employee Referral Program

· Employee Discounts

· Employee Appreciation Events

· Solid Training Program for New Hires

Our EEOC Statement:

Ma Labs welcomes and encourages diversity and inclusion in the workplace. Ma Labs is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information, or any other basis protected by applicable law. Ma Labs is also committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any accommodations due to a disability, please let us know.