PURPOSE and SCOPE: This position reports to the MacDon, Inc. Assistant Manager and is responsible for answering dealer, customer and Territory Manager inquiries about MacDon products. PRIMARY JOB RESPONSIBILITIES: * Answer dealer, customer and Territory Managers inquiries regarding product functionality, feature/benefits, pricing, sales programs and availability. * Assist in organization, planning and representation at various farm/trade shows. * Occasional territory sales travel. * Assist with sales projections and production requirements. * Attend field related activities and other industry functions as required. * Provide customer feedback to influence current and future product design and development. * Review and manage orders, and dealer inventories. * Process Dealer Wholegoods Returns and authorization, (RMA) * Work in cooperation with MacDon's product support and engineering personnel as required. * Manage Allocation, Production Sequencing, and Inventory with Wholegoods Inventory Coordinator QUALIFICATIONS: * University or college degree with a major in Marketing, Agriculture or a related program. * Background in agriculture or related industry required. * Advanced communication and organizational skills. Excellent presentation skills. * Excellent customer service, problem solving, conflict resolution and negotiation skills. * Computer skills and competence with MS products Office, Excel and PowerPoint. Experience with J.D. Edwards an asset. * Must hold a current passport and valid standard driver's license (CDL license considered an asset) * A creative self-starter who can work independently and as part of a team. * Some travel will be required.