We are not your average Security & AV company. And we are looking for an above candidate to join our team! Are you someone who is dedicated to your craft, driven, has an extreme attention to detail, and takes pride in a job well done?
Macauley Technologies services residential properties in the Greater Austin Area + surrounding cities. We are a well established company with processes that allow us to install and service, a reliable Security system that is customized to our clients' needs. Our teams enjoy their work and our company culture is structured, accountable, & fun.
This position requires top-notch professionalism and communication skills, with clients and colleagues.
Create a competitive edge by staying informed of new security equipment or services to offer residential clients
Be self-motivated, task-driven, and able to apply “best practices” theory
Display confidence and leadership qualities while directing security installer technicians at active installations
Benefits:
Health Benefits: health, vision, dental (employer/employee sponsored, pre-tax)
Health Savings Account (optional, employee sponsored, pre-tax)
Quarterly employee appreciation events
Monthly team building meetings
401K- Employer matching
7 paid holidays, per calendar year
Accrued PTO
Fun work environment
Yearly holiday event
Employee discount
Key Job Responsibilities:
Works with other departments to ensure installation timeliness.
Advanced troubleshooting of smart home security systems; quality control for plan's design, add fire certification when applicable.
Alarm.com Certified Technician Experience
Understanding of multi-room systems and zone setup
Experience with DSC and IQ security equipment panels and Alarm.com integrated equipment products
Maintain personal private security, employee, and company security licenses though (TDPS & Fire License)
Thorough understanding of security system programming and design
Be available during some on-call hours and respond to troubleshooting security emergencies
Maintains the office security system, codes, and access control
Visits Security job-sites regularly and assists technicians with any concerns
Works with the billing manager to ensure Security monitoring accounts are current
Completes Security installations and setups customer Alarm.com accounts
Completes Company vehicle care and maintenance
Minimum Job Requirements:
Have a minimum of 3 years’ technician experience in residential electronic security systems, installation or service.
Ability to achieve timeline goals independently without micromanagement.
Strong verbal and written communication skills; ensures timely completion of daily procedures and paperwork.
Highly detailed, organized, and multitask driven
Candidate must own basic hand/power tools. Some tools/testers provided.
Flexibility to travel or work overtime as necessary (not often)
Operate iPad with daily work orders and tasks to be completed and checked off.
Ability to articulate the day's work via iPad (typing or speaking into mic).
Attention to detail
Hard Working
Positive can-do attitude with the ability to wear many hats.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.